WMS Implementation Liaison & Training Specialist

Seniorlivingsuncity; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life Insurance

Disability

Job summary

GXO Logistics, Inc is seeking an Analyst, Implementation to act as the liaison between Operations and IT, defining business requirements for software and coordinating implementation across the warehouse and distribution network. This role supports testing, training, and user documentation to ensure successful system adoption.

The position emphasizes collaboration with IT and operations, strong communication, and ability to translate business needs into technical specifications.

Qualifications

• Bachelor’s degree in a related field or equivalent related work or military experience.
• 1 year of experience in logistics system implementation.
• Distribution/warehousing experience.
• Knowledge of automated software systems and implementation.
• Knowledge of Warehouse Management Systems (WMS), order management applications and database systems.

Responsibilities

• Define business requirements for software, develop and conduct training and resolve discrepancies to achieve company and customer objectives.
• Coordinate the collection, documentation and communication of business requirements and best practices to the IT team.
• Conduct training for software maintenance, startups and upgrades.
• Create training documents and resources for system users.
• Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, properly troubleshoot solutions and provide resolutions as needed.
• Proactively communicate with customers, employees and the management team to ensure necessary requirements are met.

Skills

Logistics software

Requirements gathering

Communication

Training/documentation

Education

Bachelor’s degree in related field

Tools

WMS

SAP

Database systems

Job description

GXO Logistics, Inc is seeking an Analyst, Implementation to act as the liaison between Operations and IT, defining business requirements for software and coordinating implementation across the warehouse and distribution network. This role supports testing, training, and user documentation to ensure successful system adoption.

The position emphasizes collaboration with IT and operations, strong communication, and ability to translate business needs into technical specifications.