WMS Analyst

Lowe's Companies, Inc.; Groveport (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking a Warehouse Management/Distribution operations professional in Ohio to optimize warehouse systems, create SOPs, and lead or contribute to project documentation across the supply chain.

You will train leadership and hourly associates, support WMS implementations, monitor fulfillment issues, and ensure capacity and accurate item configuration across our distribution network. This role emphasizes cross-functional collaboration and proactive problem solving to

Qualifications

• Bachelor’s Degree is required.
• 3-5 years’ experience handling store/field support questions and solving business problems.
• 3-5 years’ Supply Chain or Store Operations experience and project management and inventory process management experience.

Responsibilities

• Collaborate with cross functional teams to optimize warehouse systems for efficiency and service levels.
• Create processes and SOPs leveraging Lowe’s procedures.
• Document functional requirements for projects and interface with Supply Chain groups.
• Train leadership and hourly associates on distribution or order fulfillment processes.
• Support implementation and execution of action plans for Warehouse Management Systems.
• Monitor fulfillment issues impacting Stores and Cross Dock terminals and refine WMS requirements.
• Identify root causes of exceptions and prevent customer impacts.
• Verify new item configuration and resolve setup and allocation exceptions.
• Monitor DC storage space and maintain capacity.
• Provide weekend, overnight, and evening support for Lowe’s WMS.

Skills

Cross-functional collaboration

Project management

Training and presenting information

Problem solving

Store/field support experience

Education

Bachelor’s Degree

Tools

Blue Yonder Warehouse Management System

Job description

Essential Functions:

• Continuous Improvement – collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels
• Create processes and standard operating procedures leveraging current procedures from Lowe’s
• Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts.
• Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements
• Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers
• Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
• Prioritize mission-critical work activities – identify root cause for exceptions and elevate as necessary to prevent customer impacts.
• Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network.
• Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
• Maintains, triages, and supports Lowe’s Warehouse Management System requiring weekend, overnight, and evening support

Minimum Requirements:

• Bachelor’s Degree
• 3-5 years’ experience handling store/field support questions and solving business problems.
• 3-5 years’ Supply Chain or Store Operations experience and project management and inventory process management experience.

Preferences:

• Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
• Experience with Blue Yonder Warehouse Management System.
• Experience with training and presenting new information to associates.
• Experience supporting or managing a third party provider.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visitLowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.