Withdrawal Management Technician

Mn Adult & Teen Challenge; Minneapolis (MN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

HSA

Dental

Vision

PTO

403b retirement plan

Job summary

Minnesota Adult & Teen Challenge operates a new Withdrawal Management Clinic focused on safe, person-centered care for clients. The Technician role supports nursing, counseling, and medical staff in monitoring clients, reviewing vital signs, and assisting with ADLs and daily operations in a licensed withdrawal management setting.

The position emphasizes trauma-informed, respectful care, documentation accuracy, and collaboration with a multidisciplinary team to ensure client safety and recovery.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year in healthcare, behavioral health, withdrawal management or related setting.
• CPR/First Aid certification current or obtainable before care.
• Knowledge of withdrawal symptoms and recovery-oriented care practices.

Responsibilities

• Monitor clients for changes in physical, emotional, or behavioral status and report concerns to staff.
• Document health screenings, observations, and monitoring at required intervals.
• Obtain and document vital signs, weight, and other health information per protocols.
• Assist with activities of daily living (ADLs) and maintain a safe environment.
• Support withdrawal management services and client care plans under supervision.
• Maintain confidential client documentation in accordance with HIPAA and policy.

Skills

CPR/First Aid

Observation & monitoring

Interpersonal skills

Trauma-informed care

Team collaboration

Education

High school diploma or equivalent

Job description

Play a critical role in helping clients at our new Withdrawal Management Clinic!Be the backbone of hope and healing.At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and eight straight Star Tribune Top Workplace awards.Open ShiftsFriday - Monday - 2:00pm - 10:00pm (32 hrs/week)Job SummaryThe Withdrawal Management Technician (“Tech”) supports the delivery of safe, high-quality, person-centered care to individuals receiving withdrawal management services in accordance with Minnesota Statutes, Chapter 245F. This position assists with client monitoring, health screenings, activities of daily living, documentation and maintaining a safe and supportive environment. The Technician works collaboratively with nursing, counseling, and medical staff to support client care, safety, and recovery in a licensed withdrawal management setting.Essential Job ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following:

• Monitor clients for changes in physical, emotional, or behavioral status and promptly report concerns to appropriate clinical or nursing staff.
• Conduct and document client observations, health screening activities, and monitoring activities at required intervals in accordance with program policies and Minnesota Statutes Chapter 245F.
• Obtain, monitor, and accurately document vital signs, weight, and other health information as required by program protocols.
• Meet with clients to obtain and document relevant health information, current concerns, and observations necessary to support ongoing monitoring and communicate findings to nursing staff.
• Recognize and report signs and symptoms of intoxication, withdrawal, medical instability, seizure activity, delirium, over-sedation, dehydration, or other health concerns.
• Assist clients with activities of daily living (“ADLs”) including hygiene, grooming, ambulation, hydration, nutrition and personal care needs.
• Assist in sanitation and disinfection of the facility.
• Support implementation of withdrawal management services and client care plans as directed by licensed nursing staff or medical providers.
• Assist with medication-related processes as assigned and permitted by Minnesota law, Minnesota Statutes Chapter 245F, MnTC policy, and scope of responsibility under the direction and supervision of licensed nursing staff or qualified medical professional.
• Maintain accurate, timely, and confidential client documentation in accordance with HIPAA, MN Statutes 245F, and program requirements.
• Provide emotional support and reassurance using trauma-informed and person-centered approaches.
• Assist with admission and discharge procedures, including documentation support, room preparation, and belongings inventory.
• Participate in safety checks, contraband procedures, facility rounds, and incident reporting in accordance with program requirements.
• Maintain cleanliness, infection control standards, universal precautions, and bloodborne pathogen safety practices.
• Participate in emergency response procedures, including activation of emergency medical services and administration of naloxone consistent with training and MnTC policy.
• Communicate relevant client observations and concerns to nursing staff, prescribers, emergency responders, and multidisciplinary team members to support continuity of care.
• Support and protect client rights in accordance with Minnesota law, program requirements & MnTC policy.
• Complete and maintain compliance with MnTC and DHS related training as required by MN Statutes 245F and DHS licensing standards.
• Follow all organizational policies, procedures, and state licensing requirements governing withdrawal management services.
• Other responsibilities as assigned.

Required Skills & Experience (Minimum Qualifications)

• High school diploma or equivalent required.
• Minimum one (1) year of experience working in a healthcare, behavioral health, substance use disorder treatment, withdrawal management, residential treatment, corrections, human services, or recovery services setting required.
• Previous experience working in a healthcare, behavioral health, substance use disorder treatment or human services setting strongly preferred.
• Knowledge of substance use disorders, withdrawal symptoms, client monitoring procedures, and recovery-oriented care practices.
• Current CPR and First Aid certification required, or ability to obtain certification prior to providing direct client care, in accordance with Minnesota Statutes Chapter 245F.
• Knowledge of basic health care practices, infection control, and vital sign monitoring.
• Ability to recognize and respond appropriately to medical and behavioral health emergencies.
• Ability to accurately observe, document, and communicate client status, withdrawal symptoms, behavioral changes, and safety concerns to licensed nursing staff.
• Strong interpersonal skills and ability to maintain professional boundaries while working with individuals experiencing crisis, intoxication or withdrawal management symptoms.
• Commitment to trauma-informed, person-centered and recovery-oriented care practices.
• Comfort and compassion in working with individuals facing life-controlling challenges, such as mental health issues and addiction.
• Demonstrate MnTC's mission, Culture of Honor, core values, and Putting Honor in Action principles through daily interactions, fostering a welcoming, respectful, and relationship-centered environment.
• At least one year of freedom from problematic substances.
• Must meet staff qualification and training requirements applicable to withdrawal management personnel under Minnesota Statutes Chapter 245F.
• Must successfully complete all required withdrawal management training and demonstrate competency in client rights, health screening procedures, observation and monitoring, first aid, CPR, and activities of daily living as required under Minnesota Statutes Chapter 245F prior to providing direct client care.
• Must pass a DHS background study as required under MN Statutes, Chapter 245C and maintain eligibility to work in a licensed withdrawal management program.

Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to occasionally lift, carry, push, and pull up to 50 pounds.
• Frequent bending, stooping, reaching, and prolonged standing and walking are required.
• Ability to safely assist clients with mobility needs, activities of daily living, and emergency situations.
• Ability to respond promptly to emergencies and move throughout the facility as needed to ensure client safety.
• Ability to work in an environment serving individuals experiencing substance intoxication, withdrawal symptoms, mental health concerns, and behavioral health crises.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and overnight shifts, as required by program operations.
• Regular on-site attendance is required to support client care, safety, and program operations. This position is not eligible to work remotely.

Compensation

• Target Compensation (based on qualifications):

$19 to $22 per hourWe seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction.Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan.Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws.Reasonable accommodation can be provided upon request.ExperiencePreferred

• 1 year(s): Minimum one (1) year of experience working in a healthcare, behavioral health, substance use disorder treatment, withdrawal management, residential treatment, corrections, human services, or recovery services setting required.

Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.