Withdrawal Management Supervisor (HLC)

KrocQuincy; Indianapolis, Northern (IN, KY); Hybrid; USD 77,000 - 94,000; Full time

Job summary

The Salvation Army Indiana Division is seeking a Withdrawal Management Supervisor to work with the Medical Director in monitoring the WM unit, ensuring compliance with accrediting and licensing requirements, and providing basic nursing care to monitor clients’ medical status.

The role includes conducting admission interviews, charting health data, medication administration, staff supervision, and coordinating with the Treatment Team to deliver care consistent with the organization’s mission.

Qualifications

• Licensed as an RN in Indiana preferred; minimum LPN required.
• Two years of supervisory/management experience in nursing; CPR certified.
• Valid driver’s license and Safe From Harm training within 90 days of employment.

Responsibilities

• Conduct admission interviews and assess suitability for Detox according to policies.
• Chart client records including illnesses, withdrawal complications, and medications.
• Ensure correct dispensing of medications as prescribed by physicians.
• Maintain CARF-compliant case records with accurate entries.
• Provide First Aid and CPR as needed and coordinate with Clinical staff.

Skills

Bilingual Spanish

Education

Registered Nurse license in Indiana preferred; Licensed Practical Nurse required

Job description

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting At: $85,000 Annually

Job Description

As the Withdrawal Management Supervisor, you will work directly with the Medical Director to monitor the Withdrawal Management (WM) unit. Assure compliance is upheld with the accrediting, certification, licensing, and funding requirement. Provides basic nursing care to monitor the client’s medical status. Evaluate the physical needs of each client and identify priority problems. Provide for physical, medical, and emotional needs for all clients while ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do

• Conducts admission interviews by collecting medical, social, emotional, and demographic data and assessing for appropriateness of admission to Detox based on written policies and the Utilization Review Manual
• Chart in Client case records all information relating to any chronic or acute illnesses, known withdrawal complications, and all medications given to client
• Ensure the correct dispensing of medication as directed and prescribed by the physician
• Maintain case records according to the CARF procedures assuring all information documented is accurate and current. All chart entries need to be signed with credentials
• Observe and chart clients for withdrawal signs, unusual activity or behaviors, verbal complaints of physical or psychological problems, and report to either the Physician or the Clinical Director
• Chart thoroughly all pertinent data, including but not limited to medical, health condition, physician’s orders, complications related to withdrawal and general health, vital signs, medication monitoring, description of course of withdrawal, or other incidents. Document all pertinent observations in the client’s chart
• Perform technical treatment as indicated and/or instructed by or directed by written Physician orders or the Clinical Director
• Accurately prepare, check, observe, and record all medications taken when on duty
• Wipe mattress and pillows with viro-check after each client has been discharged and change linens as needed
• Provide emergency First Aid and CPR care to those clients who exhibit the need
• Facilitate referrals for the clients to provide community resources not provided by SAHLC
• Promote positive public relations by using professional telephone manners, presenting a pleasant and supportive attitude toward the client and their family members or friends, and cooperating with personnel form other outside agencies
• In accordance with the CFR-42 Federal Law and The Salvation Army policies, maintain client confidentiality at all times
• Facilitate a seamless and comprehensive transfer of information from one shift to the next
• Cooperate and communicate with other Clinical Staff in the transfer process of the client to different levels of care
• Lead department meetings and attend agency staff meetings as scheduled including In-Service Meetings
• Report maintenance repairs and services to the Clinical Manager and Facility Operations Manager
• Monitor and document client’s physical and medical status by providing direct nursing care
• Carry out Physician’s orders as assigned and provide support DMA’s in conducting the tasks
• Provide medical information and insight into the treatment plan on each Withdrawal Management client with the Treatment Team
• Attend Clinical staff meetings assigned by the Clinical Manager and Medical Director
• Evaluate the needs and services on the Withdrawal Management unit in order to develop or revise policies as needed; prepare recommendations to the Clinical Manager for approval
• Meet with the Medical Director regularly to ensure directives of Physician are completed
• Assure used, outdated, and unclaimed medication is destroyed according to the established procedures
• Schedule annual First Aid, CPR, and Universal Precaution’s training for all SAHLC Staff
• Order and assure proper supply of medications along with medial, health, and hygiene supplies
• Assure all health evaluations of new staff are conducted by the supervising Physician. Maintain written records of all inoculations given to staff and secure in a locked file cabinet
• Arrange for and assure proper disposal of infectious and Biohazardous wastes
• Complete monthly inventory of all First Aid & Universal Precaution Kits
• Prepare monthly statistics and submit them to Administration. The month ends on the last Sunday of the month
• Recruit, interview, and recommend for hire to the Clinical Manager and the Compliance Specialist
• Prepare bi-weekly work schedules for the Withdrawal Management staff. Review and approve any changes to their timecards as needed
• Work with the Clinical Manager or Designee to ensure the coordination and integration of Withdrawal Management activities
• Provide on-going information and allow for open communication to the Detox Staff regarding policy and procedure changes
• Assist in the annual employee performance evaluation process working the Clinical Director or Designee
• Participate and provide Staff support in the quarterly Infection Control meeting and prepare minutes as assigned
• Work assigned hours and additional hours as needed to provide back-up and coverage on the Detox Unit to ensure coverage of facility operations.
• Is provided a company cell phone and will be on call 24 hours a day 7 days a week to triage questions and support coverage if needed
• Responsible for running INSPECT reports and Criminal Background checks for all clients entering Detoxification program
• Respond to medical emergencies and call the physician as needed for orders
• Oversee all regular and part-time staff, including hiring, training, and planning, assigning, and directing work; coaching and motivation the staff; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Able to perform all duties and responsibilities of medical staff
• Ensures that nursing policies and procedures are current and reflect the standards established by regulatory agencies
• Competency in scheduling staff for a 24/7 coverage, facility
• Other tasks as assigned by leadership

Minimum Qualifications

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education

Licensed as a Registered Nurse in the State of Indiana preferred. Minimum Licensed Practical Nurse is required

Background Checks

Position requires a background check to be completed, and all background check results will be reviewed.

Experience

Two years of supervisory/management experience in the nursing field with emphasis on substance use disorders preferred. Must be CPR certified.

Certifications

Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe From Harm training within the first 90 days of employment

Skills/Abilities

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Bilingual and able to read, write and speak Spanish preferred
• If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability.

Supervisory Responsibility

Withdrawal Management staff

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job.

Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel

Position may require occasional travel for training

Working Conditions

Work is performed in a typical office environment; Full-time position; may require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Equal Opportunity

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

Why Work with Us?

If you’re ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army’s brand promise is to Do the Most Good® - and it’s our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.

We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey…

• 91% are proud of their work to help meet the needs of people in their communities
• 75% find their “Work Stress” manageable
• 80% find their managers supportive during those times of stress
• 89% appreciate the flexible work options they have in their position
• 98% appreciate how they are allowed to use 4 sicks days as “Discretionary”
• 99% appreciate the 11 paid holidays they receive each year

See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army…

• Helping People
• Faith Centered Organization