Wisconsin Network Implementation Lead (Fiber & Projects)

Lumen; Town of Brookfield (WI); On-site; USD 85,000 - 113,000; Full time

Job summary

Lumen is seeking a Senior Network Implementation Program Manager to lead BAU and metro network projects across Wisconsin, coordinating vendors, permitting, and engineering activities. You will manage timelines, funding, and testing to ensure successful fiber construction and remediation.

Applicants should have a four‑year degree with telecom construction experience or equivalent, and be proficient with internal tools and MS Office. Occasional after‑hours work is possible.

Qualifications

• Bachelor’s degree with at least four years of relevant experience, or at least six years of telecommunications construction experience.
• At least two years of experience using internal tools such as 3GISWeb, SiteTracker, SAP, PGW, Netbuild, FlightDeck, and OpsConsole.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Experience with telecommunications relocations, new builds, fiber construction, project management, permitting, fiber testing, or remediation.
• Ability to read OTDR traces, map them against known spans, identify outage or problem areas, and guide vendors through the same process.
• Strong communication skills for coordinating with vendors, stakeholders, and team members.
• Ability to support occasional after-hours work, including remotely managing service‑affecting GCR activity with vendors.

Responsibilities

• Manage Business as Usual and metro network projects throughout Wisconsin, with support for the long‑haul network as needed.
• Develop productive vendor relationships and hold construction partners accountable to engineering and construction standards through audits and site visits.
• Manage project timelines, deadlines, funding, railroad flaggers, permits, engineering drawings, conduit and fiber construction, scheduling, cutovers, records, and financial closeout.
• Confirm funding is authorized before work begins and generate work orders for vendor activities.
• Receive completed vendor work and close associated projects in applicable internal systems.
• Coordinate fiber remediation, including re‑splicing out-of-specification fibers and obtaining railroad permits to access buried splice cases.
• Oversee vendor end-to-end testing and fiber quality assurance following initial repairs.
• Train Network Implementation Program Managers and contractors on tools and processes, and provide coverage for other markets as needed.

Skills

Vendor coordination

OTDR reading

Project management

Communication

After-hours support

Education

Bachelor’s degree + 4 years relevant experience OR 6 years telecom construction

Tools

3GISWeb

SiteTracker

SAP

PGW

Netbuild

FlightDeck

OpsConsole

Job description

Lumen is seeking a Senior Network Implementation Program Manager to lead BAU and metro network projects across Wisconsin, coordinating vendors, permitting, and engineering activities. You will manage timelines, funding, and testing to ensure successful fiber construction and remediation.

Applicants should have a four‑year degree with telecom construction experience or equivalent, and be proficient with internal tools and MS Office. Occasional after‑hours work is possible.