Wireless Store Manager — Lead High-Performing Team

Fonepage Communications; Grand Rapids (MI); On-site; USD 48,216,000 - 192,864,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance with

401(k) Plan with company match

Paid Time Off

Employee Discounts on AT&T products

Job summary

Fonepage Communications, an AT&T Authorized Retailer in Grand Rapids, MI, seeks a dynamic Wireless Retail Store Manager to lead daily operations and maximize sales performance. You will inspire a team, deliver exceptional customer experiences, and leverage a commission-based structure to boost earnings.

The role includes paid training, career advancement opportunities, and a clear path to leadership within a growing Michigan retailer.

Qualifications

• 2+ years of recent AT&T retail management wireless sales experience is REQUIRED.
• Familiarity with smartphones, tablets, wearables, accessories, WiFi systems, internet solutions, and entertainment/ streaming services.
• Excellent communication and interpersonal skills with a proven ability to build customer relationships and drive sales.
• Ability to thrive in a fast-paced, customer-focused retail environment.
• Strong problem-solving skills with the ability to identify customer needs and recommend the right solutions.

Responsibilities

• Train, mentor, and motivate a team of wireless sales consultants.
• Consistently meet and exceed store sales goals.
• Oversee daily store operations, including inventory control, merchandising, cash handling, and compliance.
• Maintain a welcoming environment and ensure the team delivers outstanding customer service to build local loyalty.

Skills

AT&T wireless retail management

Customer relationships

Communication skills

Problem solving

Fast-paced environment

Job description

Fonepage Communications, an AT&T Authorized Retailer in Grand Rapids, MI, seeks a dynamic Wireless Retail Store Manager to lead daily operations and maximize sales performance. You will inspire a team, deliver exceptional customer experiences, and leverage a commission-based structure to boost earnings.

The role includes paid training, career advancement opportunities, and a clear path to leadership within a growing Michigan retailer.