Wireless Store Leader – Drive Sales & Customer Experience

Arch Telecom; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP

Bonus earnings

Automatic raises

Career advancement

Discounted cell plan

Health benefits

Job summary

Arch Telecom in New York seeks a Retail Store Manager to lead a dynamic team and deliver exceptional wireless experiences. You will guide demonstrations, oversee sales and inventory, and implement new store programs to drive performance.

You will build relationships with customers, identify small business leads, and ensure the store provides top-tier service while coaching teammates for excellence in a fast-paced environment.

Qualifications

• Leadership experience in a fast-paced sales environment.
• Proven ability to develop and coach a sales team.
• Strong communication and customer service skills.

Responsibilities

• Lead by example to meet or exceed sales goals and oversee store operations.
• Demonstrate products and provide hands-on in-store experiences.
• Develop relationships with customers and convert inquiries into solutions.
• Identify and hand off small business leads across channels.
• Ensure excellent customer experience and resolve issues efficiently.
• Collaborate with teams to implement store programs and initiatives.

Skills

Leadership

Wireless sales experience

Communication

Team leadership

Customer focus

Performance management

Sales drive

Education

High school diploma or GED

Job description

Arch Telecom in New York seeks a Retail Store Manager to lead a dynamic team and deliver exceptional wireless experiences. You will guide demonstrations, oversee sales and inventory, and implement new store programs to drive performance.

You will build relationships with customers, identify small business leads, and ensure the store provides top-tier service while coaching teammates for excellence in a fast-paced environment.