Wireless Solutions Specialist (Sales & Service)

Russell Cellular Inc.; Hamilton (MT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid time off

Paid sick leave

Company holidays

Employee Assistance Program

Verizon discounts

Career development

Paid training

Same day pay

Job summary

Russell Cellular Inc. is seeking a Wireless Sales Representative to deliver exceptional customer service, help customers choose devices and plans, and build lasting relationships.

You will learn about the latest wireless products, participate in community outreach, and support daily store operations in a fast-paced retail setting. Earn a base rate of $15.00 per hour with uncapped commissions; average earnings up to $20.00 per hour and opportunities to increase earnings through performance.

Qualifications

• Positive attitude and passion for helping customers.
• Strong interpersonal, communication, and relationship-building skills.
• Motivation to learn, grow, and succeed in a sales-driven environment.
• Comfort with technology and the ability to quickly learn new products and services.
• Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
• Retail, sales, or customer service experience is preferred but not required.
• Ability to lift up to 50lbs.

Responsibilities

• Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
• Ask questions, identify customer needs, and recommend personalized solutions.
• Build lasting customer relationships through outstanding service and follow-up.
• Support customers with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
• Maintain knowledge of the latest wireless products, services, and promotions through ongoing training.
• Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Skills

Customer service

Sales

Communication

Relationship building

Tools

POS system

Cash handling

Job description

Russell Cellular Inc. is seeking a Wireless Sales Representative to deliver exceptional customer service, help customers choose devices and plans, and build lasting relationships.

You will learn about the latest wireless products, participate in community outreach, and support daily store operations in a fast-paced retail setting. Earn a base rate of $15.00 per hour with uncapped commissions; average earnings up to $20.00 per hour and opportunities to increase earnings through performance.