Wireless Sales Team Lead, Mobile Experts

OSL Retail Services; Mankato (MN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Full health and dental coverage

On-the-job training

Career advancement opportunities

Employee referral program

Diversity & inclusion programs

Job summary

OSL Retail Services in the United States is seeking a Team Lead to drive sales excellence, coach a Mobile Experts team, and deliver outstanding personalized experiences to customers.

This full-time role requires 1+ years of management experience, willingness to work varied shifts, and ability to lift 30-50 pounds; it offers a competitive salary, health benefits, training, and clear paths to advancement.

Qualifications

• 1+ years' experience in a management role.
• Full-time availability including evenings, weekends, and holidays.
• Ability to lift 30-50 pounds and travel to stores.
• Own a vehicle to travel to store locations.
• Understanding of sales and customer service fundamentals.
• Track record of meeting or exceeding sales targets.
• Ability to manage budgets, forecast sales, merchandising, and retail metrics.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions.
• Lead, coach, motivate, and manage the performance goals of team members.
• Collaborate with leadership on strategic action plans to support KPIs.
• Achieve set OSL Targets and Key Performance Indicators (KPIs).
• Coordinate weekly team schedules to secure sufficient staffing across stores.
• Train teams on all operational guidelines, carriers, and product knowledge.
• On-board/off-board all employees.
• Participate in all required training, including personal and professional development.
• Contribute to sales initiatives and work side by side with your team when needed.

Skills

Motivate and lead team

Sales/customer service focus

Problem-solving under pressure

Job description

OSL Retail Services in the United States is seeking a Team Lead to drive sales excellence, coach a Mobile Experts team, and deliver outstanding personalized experiences to customers.

This full-time role requires 1+ years of management experience, willingness to work varied shifts, and ability to lift 30-50 pounds; it offers a competitive salary, health benefits, training, and clear paths to advancement.