Wireless Sales Representative (Retail Sales Associate) – Cricket Wireless | Full-Time & Part-Time

Delphos Wireless - Cricket Authorized Retailer; Columbus (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Uncapped commission

Monthly performance bonuses

Professional development and paid培训

Job summary

Delphos Wireless is hiring Wireless Sales Representatives to join our Cricket Wireless retail team in Columbus, OH. We seek energetic, motivated individuals who enjoy sales, technology, and delivering excellent customer service.

Training, support, and tools are provided to help you succeed and earn uncapped commissions. Whether you are an experienced retail sales professional or starting your career in wireless sales, you’ll meet sales goals through consultative selling and ongoing product

Qualifications

• Previous retail sales, wireless sales, customer service, telemarketing, or phone sales experience preferred.
• Strong communication and interpersonal skills; ability to build rapport with customers.
• Bilingual English/Spanish is a plus and could benefit customer interactions.

Responsibilities

• Deliver exceptional customer service by greeting and assisting every customer.
• Recommend Cricket Wireless phones, accessories, plans, and services based on customer needs.
• Meet and exceed individual and store sales goals through consultative selling and upselling.
• Demonstrate wireless devices and accessories to customers.
• Process sales, payments, activations, upgrades, and account changes using the POS system.
• Maintain accurate cash handling and transaction records.
• Build lasting customer relationships to encourage repeat business and customer retention.
• Maintain a clean, organized, and welcoming sales environment.
• Participate in daily team huddles, sales meetings, and ongoing training.
• Stay up to date on Cricket Wireless products, promotions, and industry trends.
• Assist with inventory management and store operations.

Skills

Retail sales experience

Customer service

Communication skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Job description

Explore Opportunities at Delphos Wireless

Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

At Delphos Wireless, our most valuable resource is our people – with a diversity of backgrounds, ideas, and life experiences. We are dedicated to providing a team friendly and championship-like culture and environment for our people. We want to convey a friendly, professional, efficient atmosphere that will instill confidence in our commitment and our ability to help our customers.

100 %

Employee Satisfaction

Delphos Wireless wants to provide the best experience not only for our customers but also for our associates. That’s why we provide competitive pay, commission & bonus structures, a generous benefits package, and a positive work-life balance. Join Delphos, Where Excellence Meets Teamwork: Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

We provide the following:

• Competitive Salary, Commission& Bonus Structure (for eligible employees)
• Comprehensive Group Health with HSA & Company Contribution
• Safe Harbor 401K Plan with Company Matching
• Discounted cell phone service (at company’s discretion)
• Career growth paths with Advancement Opportunities

Open Positions

Position:Wireless Sales Representative (Retail Sales Associate) – Cricket Wireless | Full-Time & Part-Time

Location: Columbus, OH

Job Id:668

# of Openings:4

Join the Delphos Wireless Team at Cricket Wireless!

Are you passionate about sales, technology, and delivering exceptional customer service? Delphos Wireless is looking for energetic and motivated Wireless Sales Representatives to join our Cricket Wireless retail team.

Whether you're an experienced retail sales professional or looking to grow your career in wireless sales, we provide the training, support, and tools you need to succeed. If you enjoy helping customers, meeting sales goals, and earning uncapped commission, we'd love to hear from you!

What You'll Do

As a Wireless Sales Representative, you'll help customers find the right wireless products and services while creating an outstanding in-store experience. We have multiple locations throughout the Columbus area.

Your responsibilities include:

• Deliver exceptional customer service by greeting and assisting every customer.
• Recommend Cricket Wireless phones, accessories, plans, and services based on customer needs.
• Meet and exceed individual and store sales goals through consultative selling and upselling.
• Demonstrate wireless devices and accessories to customers.
• Process sales, payments, activations, upgrades, and account changes using our Point of Sale (POS) system.
• Maintain accurate cash handling and transaction records.
• Build lasting customer relationships to encourage repeat business and customer retention.
• Maintain a clean, organized, and welcoming sales environment.
• Participate in daily team huddles, sales meetings, and ongoing training.
• Stay up to date on Cricket Wireless products, promotions, and industry trends.
• Assist with inventory management and store operations.
• Supervise store activities when assigned.

What We're Looking For

• Previous retail sales, wireless sales, customer service, telemarketing, or phone sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to build rapport with customers and recommend the right solutions.
• Comfortable working in a fast-paced, goal-driven retail environment.
• Self-motivated with a positive attitude and a strong work ethic.
• Basic math and cash-handling skills.
• High school diploma or equivalent.
• Bilingual (English/Spanish) is a plus.

Why Join Delphos Wireless?

• Competitive hourly pay: $13.00–$17.00 per hour
• Uncapped commission opportunities
• Monthly performance bonuses
• 401(k) with company match
• Health insurance
• Professional development and paid training

Schedule

• Full-Time and Part-Time positions available
• Monday through Sunday availability
• Weekend availability as needed
• Flexible scheduling based on business needs

Transportation

Reliable transportation is required. The ability to travel to nearby store locations when needed is a plus.

Why You'll Love Working Here

At Delphos Wireless, we believe our people are our greatest asset. We foster a supportive, team-oriented environment where hard work is recognized, career growth is encouraged, and outstanding performance is rewarded. If you're ready to build a career in wireless retail sales while earning commission and helping customers stay connected, apply today!

Job Types: Full-time, Part-time

Pay: $13.00–$17.00 per hour + Uncapped Commission + Monthly Bonus Opportunities