Wireless Sales Representative - AT&T Authorized Retailer

Prime Communications; Albuquerque (NM); On-site; USD 40,000 - 50,000; Full time

Job summary

A major wireless retailer in Albuquerque seeks a Retail Sales Consultant to provide exceptional customer service and sales support. The successful candidate will engage customers, offer tailored solutions, and collaborate with store leaders. Must have excellent communication skills, a customer-first attitude, and the ability to work flexible hours. Competitive compensation between $40,000 and $50,000 is offered for this full-time position.

Qualifications

• Must be at least 18 years old and legally able to work in the US.
• Ability to work a minimum of 32 hours per week including weekends and holidays.
• Must have reliable transportation to multiple locations.

Responsibilities

• Provide extraordinary customer service.
• Build tailored solutions for customers.
• Achieve sales milestones.

Skills

Clear communication skills

Technical aptitude

Entrepreneurial spirit

Customer service commitment

Social media presence

Job description

Overview

With almost 2,000 AT&T stores coast-to-coast, Prime Communications is AT&T's largest authorized wireless retailer in the United States, and we want you to join us as a Retail Sales Consultant.

A Retail Sales Consultant (RSC) is a brand ambassador to our extraordinarily large base of customers nationwide. Our RSC associates serve the customer by demonstrating AT&T's products, services and entertainment options, offering personalized and valuable wireless, entertainment, and connectivity solutions to fit their evolving lifestyle in a fast-paced retail sales environment.

Responsibilities

• Provide extraordinary customer service by being compassionate toward and understanding customers 0needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family or business.
• Represent our company and the AT&T brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Cooperate with fellow RSCs to achieve a team approach to sales and customer service.
• Achieve sales benchmarks and milestones (which can lead to additional bonus payments).
• Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution.
• Work with wireless leaders to stand out, serve and succeed within the local community.

Qualifications

Requirements

• Clear communication skills.
• Attitude and technical aptitude — having an entrepreneurial spirit speaks volumes; commitment to exemplary customer service, honesty and integrity.
• Background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong social media presence preferred.
• Must have reliable transportation to location, off-site trainings, and meetings.
• Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer, wireless equipment, copier and fax.
• Adhere to Team Color policy while maintaining neat and professional appearance.
• Must be willing and able to complete the sales flow accurately within AT&T system(s).
• Must be able to responsibly handle cash transactions in accordance with company policies and procedures.
• Must successfully complete all assigned AT&T & Prime trainings, in a timely manner.

Working Conditions

• Ability to lift up to 10 pounds.
• Ability to bend, squat and stretch for purposes of inventory and stocking.
• Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Ability to work under pressure, multi-task and handle customer complaints or requests.
• Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources/devices.
• Problem solves under pressure.

Compensation & Schedule

• Job Type: Full-time
• Pay: $40,000.00-$50,000.00
• Shift: 8 hour shift
• Weekly day range: Weekend availability