Wireless Sales Manager - W5438/W1551/W0910

OSL Retail Services Inc; New Berlin (WI); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental coverage

Employee referral program

Descripción de la vacante

OSL Retail Services in New Berlin, WI seeks a Team Lead to elevate sales performance and grow a skilled Mobile Experts team. You will coach, motivate, and manage performance while delivering outstanding customer experiences.

You’ll drive store KPIs, plan weekly schedules, train staff on guidelines, carriers, and product knowledge, and onboard new hires. This full-time role requires a commitment to inclusive, diverse teams and continuous growth.

Formación

• Minimum 1+ year in a management role.
• Ability to lift 30-50 pounds and stand/walk extensively.
• Own a vehicle and travel to stores during hours.
• Strong sales and customer service fundamentals.
• Track record of leading teams to exceed targets.
• Experience in budgeting, forecasting, and retail metrics.

Responsabilidades

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage team performance
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL targets and KPIs
• Coordinate weekly team schedules
• Train teams on operational guidelines, carriers, and product knowledge
• On-board/off-board all employees
• Participate in required training and professional development
• Contribute to sales initiatives and work with your team

Conocimientos

Team leadership

Customer service

Sales knowledge

Staff scheduling

Budgeting

Descripción del empleo

Overview

Ready to take your sales career to the next level? As a Team Lead you’ll play a vital role in advancing sales objectives, developing a skilled team of Mobile Experts, and ensuring that customers receive outstanding personalized experiences!

• Earn a competitive annual salary of $50-$65k with the potential for additional performance-based earnings
• Enjoy comprehensive benefits, including full health and dental coverage
• Benefit from on-the-job training, career advancement and generous employee referral program
• Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change

Our Commitment to YouWe’re a dynamic, people-centric company excelling in outsourced sales for North America’s top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive.

What You Can Expect Day-to-Day

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage the performance goals of team members
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL Targets and Key Performance Indicators (KPIs)
• Coordinate weekly team schedules to secure sufficient staffing across all stores
• Train teams on all operational guidelines, carriers, and product knowledge
• On-board/off-board all employees
• Participate in all required training, including personal and professional development
• Contribute to sales initiatives and work side by side with your team when needed

What it Takes

• Full-time availability, including days, evenings, and weekends (and holidays)
• 1+ years' experience in a management role
• Able to lift 30-50 pounds and stand/walk for extensive periods
• Own a vehicle and be able to travel to your store(s) during operational hours
• Understanding of sales and customer service fundamentals
• Track record of leading teams who exceeded sales targets and quotas
• Able to manage budgets, forecast sales, merchandising, and retail metrics

What You Bring to The Team

• You possess the ability to motivate and lead your team successfully
• You understand the art of meeting customer needs and delivering exceptional service
• You quickly address and resolve challenges

We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.