Wireless Sales Manager - W1617/W3778

OSL Retail Services Inc; Casper (WY); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full health insurance

Dental coverage

On-the-job training

Career advancement

Employee referral program

Descripción de la vacante

OSL Retail Services is seeking a Team Lead in Casper, WY to drive sales excellence and lead Mobile Experts to deliver outstanding customer experiences. You will coach and manage performance, coordinate staffing, and collaborate on strategic actions to achieve KPIs, while guiding training and onboarding across stores.

The role requires full-time availability, 1+ year of management experience, and the ability to lift 30–50 pounds.

Formación

• Full-time availability including days, evenings, weekends, and holidays.
• 1+ years of experience in a management role.
• Ability to lift 30-50 pounds and stand/walk for extended periods.
• Own a vehicle and ability to travel to stores during hours.
• Strong understanding of sales and customer service fundamentals.
• Track record of leading teams to exceed sales targets.
• Experience with budgeting, forecasting, merchandising, and retail metrics.

Responsabilidades

• Drive sales excellence by understanding customer needs and providing tailored product solutions.
• Lead, coach, motivate, and manage team performance to meet goals.
• Collaborate with leadership on action plans to support KPIs.
• Achieve OSL targets and KPIs across stores.
• Coordinate weekly team schedules to ensure adequate staffing.
• Train teams on guidelines, carriers, and product knowledge.
• On-board and off-board employees as needed.
• Participate in required training, including personal and professional development.
• Contribute to sales initiatives and support the team in-store.

Conocimientos

Team leadership

Coaching

Performance management

Sales excellence

Descripción del empleo

Overview

Ready to take your sales career to the next level? As a Team Lead you’ll play a vital role in advancing sales objectives, developing a skilled team of Mobile Experts, and ensuring that customers receive outstanding personalized experiences!

• Earn a competitive annual salary of $50-$65k with the potential for additional performance-based earnings
• Enjoy comprehensive benefits, including full health and dental coverage
• Benefit from on-the-job training, career advancement and generous employee referral program
• Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change

Our Commitment to YouWe’re a dynamic, people-centric company excelling in outsourced sales for North America’s top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive.

What You Can Expect Day-to-Day

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage the performance goals of team members
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL Targets and Key Performance Indicators (KPIs)
• Coordinate weekly team schedules to secure sufficient staffing across all stores
• Train teams on all operational guidelines, carriers, and product knowledge
• On-board/off-board all employees
• Participate in all required training, including personal and professional development
• Contribute to sales initiatives and work side by side with your team when needed

What it Takes

• Full-time availability, including days, evenings, and weekends (and holidays)
• 1+ years' experience in a management role
• Able to lift 30-50 pounds and stand/walk for extensive periods
• Own a vehicle and be able to travel to your store(s) during operational hours
• Understanding of sales and customer service fundamentals
• Track record of leading teams who exceeded sales targets and quotas
• Able to manage budgets, forecast sales, merchandising, and retail metrics

What You Bring to The Team

• You possess the ability to motivate and lead your team successfully
• You understand the art of meeting customer needs and delivering exceptional service
• You quickly address and resolve challenges

We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.