Wireless Retail Sales Associate

Your Wireless, Inc.; New Haven (CT); On-site; USD 35,232 - 50,179; Full time

Benefits offered by this job

Uncapped commission structure

401(k) savings program

Healthcare program

Paid time off

Employee discounts on Verizon services

Job summary

Your Wireless, Inc. is looking for a Retail Sales Associate in New Haven, CT. This full-time role involves creating exceptional customer experiences, assisting during the sales process, and educating customers about Verizon products.

The ideal candidate should have at least 1 year of retail experience and excellent communication skills. Compensation is up to $31 per hour, including base pay and incentives. Opportunities for professional growth and employee perks are available.

Qualifications

• 1+ years in a similar retail role, preferably with Verizon.
• Strong communication and interpersonal skills.
• Ability to work a flexible schedule.

Responsibilities

• Create an ideal customer experience daily.
• Assist customers through the sales process.
• Educate customers on Verizon products.

Skills

Retail experience

Customer service

Sales achievement

Communication skills

Self-motivation

Education

High school diploma or equivalent

Job description

Verizon Wireless Retail Sales Associate

Location: New Haven, CT

Compensation: Up to $31.00 per hour including base hourly rate, commissions, incentives, and employee perks.

Employment: Full Time

About the Role

Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026. We are hiring outgoing, sales‑minded, and ambitious people to join our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia.

As a Verizon Wireless Retail Sales Associate, your role is to provide an amazing customer experience by working directly with customers, educating them on Verizon products and services, and guiding them through the selection and buying process.

We offer high pay with an uncapped commission structure where the sky's the limit on personal earnings. The ideal candidate will have experience in retail environments, understand how to drive customers into our locations, and be goal‑oriented.

Benefits

• Strong base pay and an unprecedented uncapped commission schedule designed to reward your selling efforts.
• Flexible work schedule.
• 401(k) savings program.
• Great healthcare program.
• Personal time off: 5 paid days off per year in Year 1; 10 paid days off per year in Year 2; 15 paid days off per year from Year 4 onward.
• Employee discounts on Verizon Wireless service.
• Employee discounts on devices and accessories.
• Great and fun working atmosphere.
• Significant opportunities to grow within the company.
• Win prizes and trips through various sales contests throughout the year.

Responsibilities

• Creating the ideal customer experience for each customer, every day.
• Assisting new and existing customers throughout the sales process.
• Educating customers on all Verizon products and services we offer.
• Producing sufficient sales to meet and exceed company and location production standards.
• Handling all customer situations as trained to completely satisfy customers’ needs.
• Assisting both the Store Manager and Assistant Manager with tasks assigned to you personally or to the team.
• Completing all required training as directed by Your Wireless and Verizon Wireless.
• Setting an example of personal and professional conduct for employees and others.
• Developing your professional skills to take on additional responsibilities that would lead to career advancement opportunities at Your Wireless.

Qualifications

• 1+ years of experience in a similar retail role, preferably with Verizon Wireless or another wireless business.
• High school diploma or equivalent is preferred.
• Proof of achievement in prior sales and customer‑service roles.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to our various locations in your assigned district as business needs dictate.
• Strong communication and interpersonal skills.
• Self‑motivated and goal‑oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the United States.

About Your Wireless

Your Wireless is proud to be the largest minority‑owned Verizon Authorized Retailer. Our diversity and employee‑first culture fills our 200 + stores across 17 states with over 400 of the best wireless experts on earth. Our motto, "Be really, really nice, know your stuff, and always find a way," guides our team to deliver a best‑in‑class customer experience through simplicity.

To learn more about Your Wireless visit www.YourWirelessInc.com

Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.