Wireless Retail Lead — Store Management & Service

Consumer-Cellular; Cranberry Township (Butler County); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance (company-paid for FT

Dental and Vision insurance (company‑a

401(k) company match

Paid Time Off

Flexible Spending Accounts

Life and AD&D insurance

Long-Term Disability

Employee Assistance Program

Employee rewards program

Job summary

Consumer Cellular in Cranberry Township, PA is seeking a Retail Assistant Store Manager to lead daily store operations and deliver exceptional customer experiences. You will work closely with the Store Manager to meet sales, service and performance goals while coaching a team to reach its full potential.

This role offers a modified full-time schedule (30–39 hours per week), a base pay of $21.00–$22.50 per hour plus uncapped commissions, and opportunities for growth across the national footprint.

Qualifications

• High School Diploma required.
• 2+ years of retail experience; wireless, specialty retail, or big box experience preferred.
• Strong communication skills, both verbal and written.
• Demonstrated ability to support training and guide team members.
• Solid business acumen and understanding of retail performance metrics.
• Self-motivated with the ability to work in a fast-paced environment.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Responsibilities

• Engage customers on the sales floor, assist with device setup, plan selection, and complete sales transactions to achieve individual and store sales goals.
• Support daily store operations in partnership with the Store Manager, ensuring company standards and processes are followed.
• Reinforce training, onboarding, and policy expectations through hands-on guidance and modeling best practices.
• Follow established procedures to support store operations during scheduled shifts, including when the Store Manager is not present.
• Partner with the Store Manager on team-related matters and elevate employee relations or policy concerns as appropriate.
• Complete opening and closing responsibilities, including register reconciliation and securing the store per company guidelines.
• Maintain store presentation standards, ensuring the sales floor, backroom, and customer areas remain clean, organized, and welcoming.
• Implement marketing and merchandising updates, including promotional materials, signage, device displays, and pricing changes.

Skills

Communication skills

Retail experience

Microsoft Office

Flexibility

Education

High School Diploma

Job description

Consumer Cellular in Cranberry Township, PA is seeking a Retail Assistant Store Manager to lead daily store operations and deliver exceptional customer experiences. You will work closely with the Store Manager to meet sales, service and performance goals while coaching a team to reach its full potential.

This role offers a modified full-time schedule (30–39 hours per week), a base pay of $21.00–$22.50 per hour plus uncapped commissions, and opportunities for growth across the national footprint.