Wireless Retail Assistant Sales Manager - Jackson

CE Workforce (T-Mobile); Jackson (TN); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Base pay plus commissions

T-Mobile Training program

Medical, Dental and Vision coverage

Career advancement opportunities

Paid Time Off

Discount on T-Mobile service

Job summary

CE Workforce (T-Mobile) is seeking a Wireless Retail Assistant Sales Manager in Jackson, TN to lead and develop the store team at 907 Vann Drive Suite C. The role emphasizes delivering memorable customer experiences, coaching reps, and managing day-to-day store operations.

You will stay current on promotions, source talent, and ensure a high standard of service while supporting company goals and growth. Equal opportunity employer.

Qualifications

• Prior experience in customer service and sales.
• Experience managing people and coaching teammates to deliver results.
• Strong communication skills with customers and teammates.
• Computer proficiency including basic MS Office work.

Responsibilities

• Lead and develop the store team to meet sales goals and customer service standards.
• Coach Sales Reps to deliver great results and resolve customer issues.
• Ensure fast, accurate service and minimize customer wait times.
• Stay current on products, services, and promotions and educate the team.
• Assist in sourcing talent and coaching staff through recognition and development.
• Handle discounts and credits when appropriate while maintaining store appearance.

Skills

Customer service

Sales experience

People management

Communication

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Position:Wireless Retail Assistant Sales Manager - Jackson

Location: 907 Vann Drive Suite C

Jackson , TN

Job Id:1007-Jackson

# of Openings:1

Compensation: Up to $35 per hour including base pay and commissions. - Full Benefits

Sign on Bonus: $250 Sign-on Bonus to be paid out after completion of T-Mobile Training. New Hires Only

Commission Guarantee: $250 Commission Guarantee for the first three months of Employment. More Details during interview process!

What you'll do in your role.

In this role, you’ll partner with the Sales Manager to lead and develop your team as you make great things happen for your customers. Here are the details:

• It’s up to you to infuse every Sales Rep with a serious passion for our products and our mission
• You’ll also ensure that your customers get everything they need to make their experience unforgettable, and that means helping your team go the extra mile for their customers, solving the whole problem every time out
• No one likes to wait, and you make sure that customer wait times are as low as they can be
• You stay current on all our products, services, and promotions, and help your team do likewise
• You also help with sourcing talent and developing your store team through ongoing coaching and recognition
• Keeping customers happy means that you handle discounts and credits when appropriate
• Finally, you’ll help in making sure the store always looks its best

What we are looking for:

• You’ve got some prior experience in both customer service and sales
• You’ve also got experience managing people, with the unique ability to lead and coach people to deliver great results
• People who know you would say you’re an amazing communicator, able to interact like a pro with customers and teammates
• You’re computer proficient, with the ability to use basic programs like MS Office
• A high school degree or GED is essential

What we offer

• Great base pay and aggressive commission schedule. Our top sales reps make more than $40K a year!
• Incredible T-Mobile Training program. In just three short weeks you will be a “Mobile Expert!”
• Medical, Dental and Vision coverage
• Career Advancement Opportunities. We are growing and prefer to promote from within.
• Paid Time Off
• Discount Program for T-Mobile Service

This role is ideal for someone who is

• Adaptable / Flexible – enjoys doing work that requires frequent shifts in direction and is fast-paced.
• Achievement Oriented – enjoys taking on challenges and reaching goals!
• Competitive – wants to run with the ball! Always striving to be on top and to always get better.
• Team-oriented – a desire to be part of a game-changing T-Mobile team!

CE Workforce is an equal opportunity employer.