Wireless, IoT & Network Project Manager (Aruba Central)

InTown Lessee Services LLC; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

PTO

Insurance

401(k)

Job summary

InTown Suites seeks an experienced Wireless Network Administrator to manage enterprise wireless networks across multiple properties. You will administer Aruba Central configurations, oversee IoT integrations, and ensure security and performance.

The role requires coordinating with property teams and vendors to maintain high uptime and guest satisfaction. You’ll lead projects, manage change control, and produce executive updates while traveling up to 50% to support multi-site deployments.

Qualifications

• 5–10 years of progressive experience in wireless networking and enterprise network support.
• Aruba certifications (ACMA/ACMP/ACSP or equivalent).
• Familiarity with NAC / zero-trust segmentation and network security best practices.

Responsibilities

• Administer and optimize wireless infrastructure using Aruba Central across multiple properties.
• Monitor performance, capacity, and coverage; resolve guest and staff connectivity issues.
• Lead wireless, IoT, and telecom projects from initiation through closeout.

Skills

Aruba Central

WLAN design

RF fundamentals

Roaming

Troubleshooting

Vendor management

Project management

Education

Aruba ACMA/ACMP/ACSP or equivalent

Tools

Aruba Central

PMS integrations

MS Windows

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Address: 980 Hammond Dr. Ste 500 Atlanta, Georgia 30328

Position Responsibilities:

Essential Wireless Network & Aruba Central Administration Administer and optimize company-wide wireless infrastructure using Aruba Central, including configuration templates, group policies, firmware lifecycle management, and alerting. Monitor wireless performance, capacity, and coverage; proactively identify and resolve issues impacting guest and staff connectivity. Execute RF planning, tuning, and site-level optimization to improve signal quality and reduce interference. Maintain consistent WLAN standards across all properties, ensuring alignment with corporate configurations and security policies. WiFi Service Management Own end-to-end reliability and user experience of guest WiFi, including bandwidth allocation, captive portal behavior, segmentation, and service-level performance. Partner with property teams to troubleshoot escalated guest WiFi issues quickly and professionally. Deliver ongoing improvements that raise guest satisfaction and reduce ticket volume. IoT Integrations & Network Enablement Design and support network integration for IoT devices and systems (e.g., smart locks, cameras, sensors, HVAC/energy management, kiosks, signage, etc.). Implement secure network segmentation and access controls for IoT, protecting core systems while enabling device functionality. Collaborate with application, cyber, and operations teams to validate device interoperability, performance, and supportability before large-scale rollout. Project Management & Delivery Leadership Lead wireless, IoT, and telecom projects from initiation through closeout, including requirements gathering, scope definition, scheduling, risk tracking, and status reporting. Build project plans, milestones, and rollout playbooks for multi-site deployments. Coordinate cross-functional stakeholders to ensure smooth execution. Manage change control, cutover planning, and post-deployment validation to ensure minimal disruption to operations and guests. Produce clear executive-ready updates on progress, blockers, costs, and outcomes. Vendor / MSP / Telecom Oversight Act as the technical and project lead for vendor management, including MSPs, telecom carriers, and IoT solution partners. Define project requirements, review proposals/SOWs, validate deliverables, and ensure vendors meet SLAs and timelines. Coordinate telecom circuits, failover design, and carrier performance oversight to support stable connectivity across properties. Maintain accurate vendor documentation, inventories, pricing, and escalation paths. Documentation, Standards, and Continuous Improvement Maintain network diagrams, configuration standards, SOPs, and property-specific wireless/IoT documentation. Track recurring incidents and implement root-cause fixes to reduce downtime. Recommend upgrades, tooling, and architecture improvements to support growth and modernization. Must be able to travel 50% - by car/air Some off-hours work may be required for upgrades, cutovers, or outage response. Other duties as assigned by management.

Essential Skills/Credentials/Experience/Education

5–10 years of progressive experience in wireless networking and enterprise network support, preferably in hospitality, multi-site retail, or similarly distributed environments. Aruba certifications (ACMA/ACMP/ACSP or equivalent). Familiarity with NAC / zero-trust segmentation and network security best practices. Experience with captive portals, PMS integrations, or WiFi analytics platforms. Formal PM exposure and tools. Hands-on experience with Aruba Central managing enterprise wireless deployments. Strong wireless networking background (WLAN design, RF fundamentals, roaming, interference mitigation, troubleshooting). Experience supporting guest-facing/WiFi or other high-availability customer networks. Proven success integrating and supporting IoT systems on enterprise networks (segmentation, device onboarding, secure access). Experience with vendor management, including MSP management and telecom oversight. Demonstrated project management experience leading multi-site technical deployments, coordinating stakeholders, and tracking scope/schedule/budget. Excellent communication skills with the ability to translate technical issues for non-technical audiences. Prior experience working in a hospitality industry preferred. Must have excellent communication skills and ability to interact with guest and co-workers in a professional and respectful manner. Ability to respond to requests with efficiency and empathy. Ability to handle a fast-paced environment with competing priorities. Proficiency in MS Windows and various IT software packages from Microsoft Office to other PMS solutions. Ability to compose and express thoughts in a clear and concise way to ensure effective communication.

Mental and Physical Demands

Work Environment: Typical office environment – moderate noise level Physical Demands: The position will be physically located in the Atlanta office; working remotely (outside of Company Directed Guidelines is not permitted. Currently, the in-office work model is a hybrid with 2 days remote/3 days in the office. Indoor work with hard and carpeted surfaces. Sitting for eight (8) hour shifts. This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time). Use of computer terminal, which requires extensive eye contact with a video display terminal. Travel Demands: Supports a multi-property hospitality environment, with remote diagnostics and site visits. Travel 50%. Traveling by car/air locally and to other states. Overnight travel locally and other states we are located - flying or driving may be required.

About InTown Suites

InTown Suites is one of America’s largest wholly-owned economy extended stay hotel brands with 196 properties in 22 states. Since 1989, this extended stay brand has experienced high occupancy rates, leading to sustained growth and stability for its employees, even during economic downturns. InTown Suites provides apartment-style suites that are designed for extended weekly, monthly, or even longer stays and includes in-room kitchens with a full-size refrigerator, two-burner stovetop, and microwave. Fully renovated premium suites also provide a brand new kitchen with more comfort and storage for guests. It’s sister brand, Uptown Suites, is the newest way to extended stay with 8 extended stay properties across the country. InTown and Uptown Suites are proud to provide our employees with a culture that embraces and is committed to building a diverse, equitable, and inclusive workforce. Come join our 1,400 (and growing) team members!

InTown Suites Mission

We work hard to live up to our mission and our core values. For us, these are not just words; they are the reason we exist. They’re why we get up in the morning! Therefore, we’re proud to share these with you. Our Mission: We make every guest stay memorable with small gestures that make a big difference. So what does this mean? It means we’re friendly and caring and that we seize opportunities to brighten your day. We want to do good – and do well. Our core values help guide us on this journey. InTown Suites Core Values Unexpected Delight – We deliver wow in the now by speaking and acting with warmth and graciousness, constantly delivering through “little things that go a long way.” We make our guests feel special, not just safe. It’s these small, positive moments that surprise people. Efficiency – Like anyone on a budget, we do more with less. We keep it simple and always consistent and approach everything with clarity and self-discipline. Common sense is key. Unity – We support one another, celebrate successes, and have each other’s backs. We speak freely, communicate often, and respect one another. Ultimately, we work together in harmony and with a sense of purpose. Integrity – We do the right thing even when no one is watching. Honor and integrity are everything. We are accountable for our actions and trust each other. Passion – We go all in! We’re a culture of doers. We’re hungry and driven to make things better, smarter, and easier. We are resilient and resourceful. We love what we do and the value it creates for our guests. Our brand is growing and so is our team! Be a part of the story and enjoy competitive compensation and benefits package including: Weekly pay Exceptional work/life balance Paid Personal Time Off (PTO) Comprehensive training programs Competitive starting salaries Bonus Potential Health, dental, vision, life and disability insurance 401(k) with company match