Wireless Expert NY Connection Wireless Zone Verizon Wireless

N.Y. Connection, Inc.; Beverly (MA); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid training

Vision insurance

Job summary

N.Y. Connection, Inc. is hiring a Wireless Expert in Beverly, MA to help customers stay connected with the latest wireless technology while delivering exceptional service.

You will build trust through product knowledge and personalized recommendations, driving customer satisfaction and loyalty. Ideal candidates bring enthusiasm for helping customers and a solid understanding of current devices, plans, and promotions.

Qualifications

• Previous retail or customer service experience preferred.
• Friendly, confident and motivated to achieve results.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours including evenings and weekends.
• 1-3 years retail/customer-facing/sales experience preferred.

Responsibilities

• Greet and assist customers with enthusiasm, professionalism and product knowledge.
• Identify customer needs and recommend wireless products, accessories and plans.
• Process sales transactions and activations accurately and efficiently.
• Maintain in-store visual standards and product displays.
• Stay up-to-date on devices, promotions and Verizon services.
• Meet or exceed sales goals and performance metrics.
• Educate and engage customers through product demonstrations.

Skills

Customer service

Sales

Communication

Flexibility

Job description

Benefits

• Supportive, team-oriented environment
• Growth opportunities with a respected retailer
• Employee discounts on wireless products and plans
• Paid training and career development
• Competitive pay

Wireless Expert Job Summary

As a Wireless Expert, you'll help our customers stay connected with the latest technology, while delivering on exceptional service and building trust with our customers. The ideal Sales Associate candidate is someone who is enthusiastic about helping customers and understands the latest products and plans available.

What You'll Do

• Greet and assist customers with enthusiasm, professionalism, and product knowledge
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle
• Process sales transactions and activations accurately and efficiently
• Maintain in-store visual standards and product displays
• Stay up-to-date on the latest devices, promotions, and Verizon services
• Meet or exceed sales goals and performance metrics
• Educating and engaging customers through product demonstrations

What We're Looking For

• Previous retail or customer service experience preferred (wireless or tech experience a plus)
• Friendly, confident, and motivated to achieve results
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including evenings and weekends

Qualifications

• 1-3 years retail/customer-facing/sales experience preferred.

Full-time

Pay: $45,000.00 - $85,000.00 per year (avg.) But opportunity to make more!

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Vision insurance

Shift availability

• Day Shift (Preferred)
• Night Shift (Preferred)
• Weekends (Preferred)

Ability to Commute

Reliable Transportation