Wireless Assistant Store Manager

Mobile Generation LLC; Highland Park (IL); On-site; USD 75,000 - 87,000; Full time

Job summary

Mobile Generation, a fast-growing Verizon Wireless retailer, is seeking an Assistant Store Manager. The role involves collaborating with the Store Manager, enhancing team performance, and delivering a remarkable customer experience. Ideal candidates possess a robust retail background and a passion for technology and customer service.

Benefits

Performance bonuses based on key initiatives

Flexible Work Schedule

Employee Health Plan

401K Savings Plan

Personal Time Off

Great and fun working atmosphere

Opportunities to grow

Prizes and trips from sales contests

Qualifications

• 1+ years of experience in a retail environment, preferably in wireless.
• Proof of achievement in prior sales roles is required.
• Strong communication and interpersonal skills.

Responsibilities

• Assist Store Manager to hire, schedule, and supervise sales team.
• Coach and mentor team members for exceptional customer experiences.
• Ensure location meets operational standards.

Skills

Customer Service

Sales

Leadership

Communication

Attention to Detail

Job description

Verizon Wireless Assistant Store Manager

Mobile Generation-Verizon Premium Retailer

Compensation: Up to $75,000.00 per year including salary, commissions, and performance bonuses

Full Time

Mobile Generation , the fastest-growing Verizon Wireless Premium Retailer in the Midwest is currently looking for a Verizon Wireless Assistant Store Manager to join our retail team. The Verizon Wireless Assistant Store Manager for Mobile Generation will be responsible for working directly with the Store Manager to ensure the sales team is well versed in our selling process, Verizon Wireless products and services, and ensuring our retail location is attaining our operational standards of excellence. The ideal candidate will have significant experience in retail environments, preferably in the wireless industry, and is well-skilled in delivering an excellent customer experience that includes an effective sales process, providing product and service knowledge, and ability to manage any type of customer concern or need with professionalism and a positive attitude.

The Mobile Generation Verizon Wireless Assistant Store Manager has some great perks:

• Strong base pay based on your previous experience in a similar or identical role.
• Performance bonuses are based on achieving key initiatives.
• Flexible Work Schedule.
• Employee Health Plan.
• 401K Savings Plan.
• Personal Time Off.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.
• Win prizes and trips through various sales contests throughout the year.

The Mobile Generation Verizon Wireless Assistant Store Manager will be responsible for:

• Working side by side with the Store Manager to build a positive, customer and goal-oriented environment.
• Assist Store Manager as directed to hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Mobile Generation.
• Assist the Store Manager in any promotional role, inventory procedure, or other duties as assigned by the Store Manager.
• Set an example of personal and professional conduct for employees and others.

Mobile Generation is looking for candidates with:

• 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
• Proof of achievement in prior sales roles is required
• Ability to lead, coach, and inspire your team members.
• Enthusiasm for retail, wireless technology products, and customer service.
• Ability to travel to our various locations across the Midwest and business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

About Mobile Generation

Mobile Generation is an authorized Verizon Wireless retailer, headquartered in Chicago Illinois. Currently, we operate 28 high-performing Verizon Wireless retail locations in Illinois, Indiana, and Wisconsin. At Mobile Generation, we think a little differently than most other phone retailers. We think it should be ALL ABOUT OUR CUSTOMERS. We pride ourselves in providing an Amazing Customer Experience to each customer that walks through our doors.

Mobile Generation is always looking for outgoing full-time Sales Representatives with a focus on great customer service to join our sales team. We are looking for winners who love the latest technology and are looking for a career with growth potential. Because we offer world-class training programs in cutting-edge sales strategies, our employees love working here! Mobile Generation believes happy employees mean happy customers.

Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.