WIOA Career Navigator

Elgin Community College; Elgin (IL); On-site; USD 35,582 - 73,976; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life and Long-Term DisabilityInsurance

Retirement Plans (Pension, 457b, 403b)

Time Off with Pay

Tuition Reimbursement

Employee Assistance Program (EAP)

Sick Banks

Job summary

Elgin Community College seeks a full-time staff member to identify eligible students for WIOA Adult programs and provide tools to assess their potential for completing academic and career goals.

The role includes maintaining program documentation, reporting, and collaborating with college departments. A Master's degree in counseling or related field and strong MS Office skills are required, with a flexible schedule including evenings and weekends when needed.

Qualifications

• Master's degree in counseling, sociology or related field with a minimum of two years working with at-risk or low-income populations or equivalent.
• Considerable skill in the use of the Microsoft Office Suite, including Word, Excel, Access and Publisher.
• Strong organizational skills with attention to detail and ability to meet deadlines.
• Strong interpersonal skills across diverse populations.
• Excellent verbal and written communication abilities.
• Proficiency with personal computer systems and new technology.
• Valid Illinois driver’s license and ability to commute to offsite locations.
• Willingness to attend workshops and conferences.
• Flexible schedule including evenings and weekends when required.

Responsibilities

• Identify eligible students for WIOA Adult programs and support recruitment activities.
• Review eligibility, enroll participants, and complete required paperwork for funding agencies.
• Provide ongoing case management and counseling for grant clients across recruitment, enrollment, carry-over, and follow-up.
• Identify community resources to support student housing, food, and financial needs.
• Coordinate with Kane County and other departments to support student success and track payments.

Skills

Master's degree in counseling

MS Office proficiency

Data/documentation management

Interpersonal communication

Verbal and written communication

Flexible schedule

Driver's license

Education

Master’s degree in counseling or related field

Job description

Full-time position identifying eligible students to participate in WIOA Adult programs and providing tools for students to assess their potential for completing their academic and career goals.

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

Monday - Friday 8AM - 5PM

Rate of Pay:

This is a Full-Time Support Staff position at grade 14, with an annual salary range of $55,482 to $73,976. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits:

• Medical, Dental, Vision Insurance


• Life and Long-Term Disability Insurance


• Flexible Spending Account (FSA, DCA, Commuter)


• Retirement Plans (Pension, 457b, 403b)


• Time Off with Pay


• Professional Development/Expense


• Tuition Reimbursement


• Employee Assistance Program (EAP)


• Sick Banks

FLSA Status:

Exempt

Grant Funded:

Yes

Job Summary:

An employee in this classification performs work of moderate difficulty identifying eligible students to participate in WIOA Adult programs and providing tools for students to assess their potential for completing their academic and career goals. Work is distinguished by the ability maintain documentation for program files and individual student records. General supervision is received by the assigned manager.

Required Knowledge, Skills & Abilities:

1. Master’s degree in counseling, sociology or a related area with a minimum of two years working with at‑risk or low‑income populations or equivalent combination of training and experience.
2. Considerable skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher
3. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
4. Considerable skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio‑economic backgrounds.
5. Considerable skills in verbal and written communication.
6. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
7. Valid Illinois driver’s license and the ability to commute to offsite locations on a frequent basis.
8. Available to attend appropriate workshops and conferences.
9. Must be available to work a flexible schedule, including evenings and weekends when required by the department’s needs.

Desired Knowledge, Skills & Abilities:

Bilingual Spanish/English verbal and written communication preferred.

Essential Duties:

1. Assist with increasing WIOA enrollment through the expansion of recruitment activities including participating in community events, building relationships with community resources, and developing new recruiting plans and activities that lead to cohort minimums.
2. Review and determine eligibility of potential participants. Enroll new participants and complete proper paperwork with participants as required by the funding agency. Meet with and review case files with participants regularly. Add case notes of all participant activities and youth goals into the required data entry system. Collaborate with various college departments to ensure participants' success (financial aid, student accounts, bookstore, and registration).
3. Conduct professional ongoing case management/career/life counseling for grant clients through the four steps of participation; recruitment, enrollment, carry‑over, and follow up.
4. Identify community resources and support services that would benefit the student; housing, daycare, emergency food, rental assistance, utility assistance.
5. Assist Kane County with coordination of services and monitoring of student success in areas of education, employment, and personal development through workshops, supportive services and training. Identify and connect community resources and services that would benefit the participant. Track all payments made for the program.
6. Assist with production of required grant reports as well as development of activities and programming for current and future cycles.
7. Maintains required training, licensure and/or certifications
8. Maintains confidentiality of privileged information and adheres to applicable privacy laws
9. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
10. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short‑staffed or experiencing an increased volume of work.
11. Adheres to department guidelines for attendance and punctuality

Other Duties:

1. Perform other job-related duties as assigned which pertain to the job description.
2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Sedentary (up to 10 lbs occasionally, sitting most of the time)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 07/25/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 08/03/2026 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.