Winter/Water Sales Associate

Tedxgateway; Orem (UT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee-only discounts

Exclusive vendor deals

Opportunities to learn and grow

Job summary

An outdoor gear retailer in Orem is seeking enthusiastic individuals passionate about winter and water sports. As a team member, you will deliver excellent customer service, assist customers in finding the perfect gear, and maintain a clean environment. Ideal candidates should be well-versed in winter sports equipment and have a positive attitude. This role offers the chance to work with top brands and potential health benefits for full-time positions.

Qualifications

• Experience with winter and water sports equipment.
• Comfortable initiating conversations with customers.
• Ability to lift 25+ lbs to assist customers.

Responsibilities

• Provide positive customer experiences with friendly service.
• Resolve customer issues and answer questions.
• Stay updated on industry technology and trends.
• Maintain a clean and safe work environment.

Skills

Customer service

Attention to detail

Effective communication

Energetic work ethic

Organizational skills

Job description

Are you passionate about the outdoors and eager to share that energy with others? Our Orem store is looking for outgoing and energetic individuals to join our team! We carry the best gear for every season—from downhill skis, snowboards, and snowshoes to kayaks and paddleboards—and we need a versatile team member who is ready to do it all.

The ideal candidate is a dedicated “people person” who provides a positive buying experience for every customer. Whether you are helping someone gear up for their first time on the slopes or their hundredth time on the water, you should display a helpful, positive attitude toward both customers and your fellow teammates in our Orem location.

In this role, you will work directly with premier industry brands like K2, Nordica, and Rossignol for the winter season, as well as HO Sports, Radar, and Jimmy Styks for the water. You will be responsible for sharing your expertise on everything from downhill skis and snowboards to paddleboards, ensuring every customer finds the perfect equipment for their next adventure.

Key Responsibilities

• Provide a positive customer experience with fair, friendly, and courteous service.
• Resolve customer issues and answer questions professionally.
• Provide accurate pricing and sale information.
• Stay up to date on the latest technology and trends in the ski, snowboard, and water sports industry.
• Familiarize yourself with merchandise to provide quick and accurate product information.
• Effectively communicate the features and benefits of our top-tier brands.
• Maintain the organization and merchandise displays in your department.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
• Contribute to team effort by accomplishing related responsibilities as needed.

Qualifications

Required

• Must be available and ready to work all major sale events throughout the year.
• Extensive experience with both winter and water sports and equipment to better serve our active community.
• Must be comfortable and confident approaching customers and initiating helpful conversations.
• Strong attention to detail to ensure accuracy in every transaction and interaction.
• An energetic and consistent work ethic, bringing your best to every shift.
• Well-developed organizational skills to keep our fast-paced environment running smoothly.
• Maintain the cleanliness and safety of the sales floor to provide an inviting shopping environment.
• Effective communication skills to connect with both customers and coworkers.
• Provide quick and accurate information regarding our high-end products, sales, and pricing.
• Work with a true sense of urgency, full of energy, and a consistently positive attitude.
• Must be able to lift 25+ lbs as needed to move gear and assist customers.

Helpful

• Downhill ski and snowboard experience.
• Water sports experience (wakesurf and slalom).
• Employee-only discounts and exclusive vendor deals.
• Opportunities to work with top brands in skiing, snowboarding, wakesurfing, paddleboarding, and more.
• Fun, supportive, and energetic team environment with opportunities to learn and grow.

Job on location

Full or Part-Time,Health Benefits Apply to Full-Time