Winter Shelter Staff — Safe, Compassionate Guest Support

Catholic Charities of the Diocese of Albany; Town of Oneonta (NY); On-site; USD 25,000 - 41,000; Full time

Job summary

Catholic Charities of Delaware, Otsego, & Schoharie Counties is seeking compassionate Warming Center Staff for the 2025–2026 season to support people experiencing homelessness during the cold months.

Join a mission-driven team, help with guest safety, form assistance, log keeping, and creating a welcoming atmosphere that respects every individual’s dignity.

Flexible, part-time shifts are available with training provided to ensure safe, supportive service.

Qualifications

• High School Diploma or GED required.
• 1 to 3 years of experience working with individuals experiencing homelessness or vulnerable populations.
• Empathy, reliability, and strong interpersonal skills.
• Ability to remain calm, professional, and compassionate in all situations.

Responsibilities

• Monitoring guests and ensuring safety during both indoor and outdoor hours—whether they’re awake or sleeping.
• Providing respectful assistance with forms and applications for services
• Keeping an accurate daily guest log and reporting to your supervisor
• Enforcing warming center policies with professionalism and compassion
• Setting up the center at the start of each shift (including cots, bedding, snacks, beverages, and entertainment supplies)
• Creating a welcoming, calm, and supportive atmosphere for all guests

Skills

Empathy

Reliability

Interpersonal skills

Calm under pressure

Education

High School Diploma or GED

Job description

Catholic Charities of Delaware, Otsego, & Schoharie Counties is seeking compassionate Warming Center Staff for the 2025–2026 season to support people experiencing homelessness during the cold months.

Join a mission-driven team, help with guest safety, form assistance, log keeping, and creating a welcoming atmosphere that respects every individual’s dignity.

Flexible, part-time shifts are available with training provided to ensure safe, supportive service.