Winter Recreation Concierge – Ski, Snowshoe & More

Kerzner International; Northern (KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Ski pass to Big Sky Resort

Subsidized housing based on avail.

Complimentary transportation to/from 개

Uniform provided

Complimentary meal per shift

Discounts at B&B, Retail, Wellness on‑

Job summary

One&Only Moonlight Basin seeks a Winter Recreation Attendant to provide professional, personalized service and assist guests with winter activities and equipment rentals during their stay.

Join the Recreation & Leisure team to uphold One&Only standards, guiding guests in fat biking, snowshoeing, and cross-country skiing while ensuring equipment is safe and well-maintained for an exceptional guest experience.

Qualifications

• Previous experience in a ski shop, recreation department, and/or hotel setting is an advantage.
• Previous skiing or snowboarding experience is strongly preferred.
• Experience in a mountain resort with operational knowledge (Big Sky is a plus).
• Positive attitude and commitment to exceptional guest experiences.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver exceptional guest service by assisting with ski and snowboard equipment fittings and gear transportation.
• Communicate effectively with other departments to ensure timely follow-up on guest questions, requests, and concerns.
• Maintain an accurate guest log with important guest information, communicating relevant details to management and applicable departments.
• Guide winter recreation activities as needed, including fat biking, snowshoeing, and cross-country skiing.
• Ensure all recreation equipment is kept in perfect working condition, reporting any deficiencies to management immediately.
• Assist with outdoor gondola operations, including welcoming guests, storing guest equipment, and providing directions.
• Maintain a clean, safe, and organized outdoor facility by removing snow, debris, and misplaced equipment to support smooth guest movement.
• Perform additional responsibilities as assigned by the Manager, Recreation or other members of management.

Skills

Guest service

Communication

Teamwork

Calm under pressure

Willingness to learn

Job description

One&Only Moonlight Basin seeks a Winter Recreation Attendant to provide professional, personalized service and assist guests with winter activities and equipment rentals during their stay.

Join the Recreation & Leisure team to uphold One&Only standards, guiding guests in fat biking, snowshoeing, and cross-country skiing while ensuring equipment is safe and well-maintained for an exceptional guest experience.