Winter Parks & Trails Crewmember - Giants Ridge

Guest Services, Inc.; Minnesota; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free employee passes

Family discounts

Flexible scheduling

Team environment

Job summary

Guest Services, Inc. operates Giants Ridge in Minnesota and is seeking seasonal staff to inspect, operate, and maintain terrain parks, trails, and related winter facilities. The role supports snowmaking operations, events, and safety, with input on layout, feature placement, and improvements.

Daily duties include inspections, maintenance, and setup for public use. You will work under supervision, use Ullr software to document work, and assist with signage, rope tow operations, and event

Qualifications

• High School diploma or equivalent required.
• Valid Class D driver’s license required.
• Knowledge of Freestyle Terrain Notebook or ability to obtain such knowledge.
• Ability to operate a variety of hand/power tools and winter-ops equipment.

Responsibilities

• Inspect terrain parks and trails to identify safety concerns and maintenance needs.
• Prepare terrain parks and trails for daily opening.
• Perform daily and ongoing maintenance of terrain parks and winter trails.
• Document inspections and tasks using Ullr software.
• Assist with snowmaking setup, operation, and maintenance.

Skills

Safety-awareness

Tools operation

Snowmaking

Terrain park ops

English communication

Driver’s license

Education

High School diploma

Tools

Ullr software

Snowmaking equipment

Hand tools

Job description

Compensation Amount: 17.00 USD Hourly

Job Summary

Inspects, operates, and maintains terrain parks, freestyle terrain features, ski and snowboard trails, fat tire bike trails, and related winter facilities. Assists with snowmaking operations, rope tow operations, special events, and winter trail maintenance while supporting safe and enjoyable guest experiences. Provides input regarding terrain park layout, feature placement, and operational improvements. Performs other duties as assigned.

ESSENTIAL FUNCTIONS

Inspects terrain parks, freestyle features, and ski/snowboard trails to identify and address safety concerns and maintenance needs. Prepares terrain parks, features, and trails for public use prior to daily opening. Conducts daily and ongoing maintenance of terrain parks, freestyle features, and winter trail systems. Utilizes Ullr software to document inspections, maintenance activities, and operational tasks. Communicates changing trail conditions, terrain park conditions, weather impacts, closures, and safety concerns to management, coworkers, and guests. Works under the direction of the Parks & Trails Supervisor and Mountain Manager to build, maintain, and document facilities in accordance with industry best practices and company policies. Assists with the installation, repair, removal, and storage of signage, fencing, ropes, bamboo, boundary markers, and guest safety equipment. Assists in conducting investigations of terrain park and trail-related incidents. Assists in the planning, setup, operation, and teardown of special events. Removes litter and debris from trails, terrain parks, and surrounding operational areas. Performs snowmaking operations including setup, startup, monitoring, maintenance, troubleshooting, and relocation of snowmaking equipment. Assists with snowmaking hose and hydrant maintenance and trail preparation activities. Operates snowmobiles and other approved equipment in the performance of assigned duties. Assists with seasonal opening and closing procedures for terrain parks, trails, and winter facilities. Uses hand and power tools including rakes, shovels, chainsaws, hand saws, pole saws, loppers, and hammers. Performs Placid Rope Tow opening, closing, and operating tasks. Performs other duties as assigned.

SKILLS AND KNOWLEDGE REQUIREMENTS

High School diploma or equivalent required. Must possess a valid Class D driver’s license. Knowledge of the Freestyle Terrain Notebook or the ability to obtain such knowledge. Ability to understand and follow verbal and written instructions. Ability to safely operate a variety of hand tools, power tools, and winter operations equipment. Basic knowledge of terrain park operations, snowmaking systems, ski area operations, or winter recreation activities preferred. Ability to work effectively both independently and as part of a team. Strong awareness of guest safety and risk management practices.

PHYSICAL AND MENTAL REQUIREMENTS

Ability to perform a wide variety of physical activities in an alpine environment, including walking on uneven snow-covered terrain, climbing, kneeling, squatting, bending, pushing, pulling, and lifting. Ability to work outdoors in all winter weather conditions and temperature extremes. Ability to use hands and arms for operating tools, equipment, and snowmaking components for extended periods. Ability to work evenings, weekends, holidays, overnight shifts, and extended hours as operational needs require. Ability to safely operate snowmobiles, ATVs/UTVs, and other equipment on various terrain. Ability to lift, carry, and push up to 25 pounds regularly, 50 pounds frequently, and more than 50 pounds occasionally. Ability to ski or snowboard at a proficient level. Ability to communicate effectively in English with guests, coworkers, and supervisors, Ability to follow instructions, solve problems, and work independently with limited supervision. Regular and reliable attendance and physical presence at the worksite are essential functions of the position.

EQUIPMENT USED

Snowmobiles ATVs/UTVs Snowmaking Equipment Chainsaws and Power Saws Various Hand Tools Two-way Radio Terrain Park Maintenance Tools and Equipment

Love winter? Enjoy working outdoors and being part of a team that creates memorable mountain experiences? Join our Parks & Trails team and spend your winter helping maintain terrain parks, ski and snowboard trails, fat tire bike trails, and other outdoor recreation areas that our guests enjoy all season long. This seasonal position is perfect for individuals who enjoy working in a dynamic outdoor environment, take pride in their work, and are passionate about winter recreation.

Why Join Giants Ridge?

• Mountain Perks – Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long!
• Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
• Work with Friends – Join a fun, supportive team where every day feels like an adventure.
• Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
• And More! – Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season, family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer features world-class golf and lift-served mountain biking, while winter brings incredible skiing, snowboarding, fat tire biking, and more. Guests and employees alike can enjoy the Pool & Sauna Haus, along with dining, lodging, and a variety of year-round recreational amenities. Employees also have access to discounted lesson opportunities to help them develop new skills and make the most of the Giants Ridge experience. Beyond the resort, the Iron Range region offers abundant outdoor recreation, including lakes and waterways for boating, fishing, and paddling, as well as extensive trail networks for hiking, snowmobiling, and other seasonal activities. Spring and fall provide the perfect transition between seasons, showcasing the natural beauty and outdoor adventures that make the region a great place to live, work, and play.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.