Winter Haven Honda - Parts Counter

Winterhavenhonda; Winter Haven (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a knowledgeable Parts Specialist to join their dynamic team. In this role, you will leverage your expertise in automotive parts and accessories to provide exceptional customer service, both in person and over the phone. You will be responsible for locating parts, managing inventory, and ensuring customer satisfaction through effective communication and problem-solving. This position offers a supportive environment with competitive pay and comprehensive benefits, including medical, dental, and retirement plans. If you are detail-oriented and passionate about the automotive industry, this is the perfect opportunity for you to thrive and grow.

Benefits

Competitive Pay

Employee Purchase and Service Discounts

Ongoing Training and Education

Paid Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Savings Plan

Qualifications

• High school diploma or GED preferred with previous automotive parts experience.
• Strong customer service and organizational skills are essential.

Responsibilities

• Locates parts and accessories, arranges for installation and sales transactions.
• Monitors inventory and maintains storage in good condition.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Bilingual

Education

High School Diploma or GED

Tools

CDK

Microsoft Office Suite

Job description

Job Details

Level: Experienced

Job Location: Winter Haven Honda - Winter Haven, FL

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Description

Winter Haven Honda is looking for a Parts Specialist. The Parts Specialist is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.

The ideal candidate has a high school diploma or GED and previous experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

Responsibilities:

• Locates accessories or parts and arranges for installation
• Performs retail and wholesale parts sales transactions
• Monitors parts inventory and maintains storage area in good condition
• Maintains up-to-date knowledge of all vehicles, accessories, and promotions
• Maintains accurate sales documentation
• Works closely with other departments to provide quality customer service
• Provides timely and accurate reports as required
• Performs other duties as assigned

Qualifications:

• High school diploma or GED preferred
• Bi-lingual a plus
• CDK experience a plus
• Wholesale parts experience required
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Strong organizational and problem-solving skills
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Must be process and detail-oriented with developed organizational skills
• Strong computer and internet skills, including Microsoft Office suite
• Previous experience preferred

Benefits:

• Competitive Pay
• Employee Purchase and Service Discounts
• Ongoing Training and Education
• Paid Vacation
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• State of the Art Facility with a Professional Working Environment

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 36 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability.Greenway Automotive Group is an Equal Opportunity Employer.