Wine Steward - Pairing Expert & Customer Experience

Smith's Food & Drug Centers; Henderson (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a wine department associate to deliver exceptional customer service while maintaining a safe and clean environment. You will assist the department manager in achieving sales goals, answer product questions, and help customers discover wines and pairings that suit their needs.

The role requires knowledge of wine and beer, prior retail experience, strong communication skills, and the ability to work in a fast-paced store setting.

Qualifications

• Second language required.
• Knowledge of wine varieties and flavor profiles.
• Experience with wine and beer in a retail setting.
• Retail experience required.
• Must be 21 years of age.

Responsibilities

• Assist the department manager in meeting sales and profit goals for the department.
• Create an environment where customers feel welcome and appreciated by answering product questions.
• Recommend wine items and pairings to customers.
• Inform customers of wine specials and new products.
• Provide product knowledge and respond to customer inquiries.

Skills

Second language

Wine knowledge

Retail experience

Communication skills

Education

High school diploma or equivalent

Job description

Smith's Food & Drug Centers is seeking a wine department associate to deliver exceptional customer service while maintaining a safe and clean environment. You will assist the department manager in achieving sales goals, answer product questions, and help customers discover wines and pairings that suit their needs.

The role requires knowledge of wine and beer, prior retail experience, strong communication skills, and the ability to work in a fast-paced store setting.