Wine Steward

Ontario Trillium Foundation; Troy (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Wine Steward in Troy, Michigan, who is skilled in discussing, buying, and serving a range of wines. The successful candidate will greet guests, provide wine recommendations, and conduct wine tastings. Qualifications include WSET Level One Certification, strong communication skills, and proficiency with point of sales systems. This role requires multitasking and staying updated with wine knowledge to enhance the customer experience.

Qualifications

• Comfortable discussing and serving a variety of wines.
• Able to provide wine recommendations based on customer tastes.
• Experience with POS transactions and operating cash register.

Responsibilities

• Greet guests and pour wines according to established procedures.
• Describe wines, winemaking techniques, and winery history.
• Suggest and sell wine and wine experiences.
• Conduct guided tours and answer questions.

Skills

Communication

Thorough and Organized

Professional

Computer literacy

Education

WSET Level One Certification

Tools

Micros point of sales equipment

Word Perfect

Excel

Job description

A Wine Steward is capable of discussing, buying and serving all kinds of wine. A Wine Steward is comfortable to talk with customers and capable of giving recommendations to fit the customers’ tastes.

WSET Level One Certification Preferred

Duties & Responsibilities

• Greet guests and pour wines according to established wine tasting procedures
• Describe wines, winemaking techniques and winery history
• Suggests and sells wine, wine tasting experiences, wine clubs and non-wine products
• Conduct guided tours, as needed, answer questions and provide general tourist information
• Handle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc.
• Stay current on winery/wine knowledge and be able to multitask

Skills

• Communication
• Thorough and Organized
• Professional
• Computer literacy and knowledge of Word Perfect and Excel is preferred
• Experience with Micros point of sales equipment is preferred