Wine & Spirits Specialist - Night & Weekend Shifts

Hyvee.io; Nebraska; On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Nebraska is seeking a Wine & Spirits Clerk to provide prompt, friendly customer service and educate shoppers about products. The role involves keeping displays refreshed and stocked, while engaging customers in a positive shopping experience.

The position is non-exempt and requires adherence to tobacco and liquor policies, with duties performed under the Wine & Spirits department leadership. No education is required, and 6 months to 1 year of related experience is typical.

Qualifications

• Provides prompt, efficient and friendly customer service; educates customers about products.
• Rotates, faces, and replenishes merchandise; maintains highest quality standards.
• Learns customers' names and addresses them by name whenever possible.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether in the department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to products, securing out-of-reach items, loading or unloading heavy items, and passing along requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee in Nebraska is seeking a Wine & Spirits Clerk to provide prompt, friendly customer service and educate shoppers about products. The role involves keeping displays refreshed and stocked, while engaging customers in a positive shopping experience.

The position is non-exempt and requires adherence to tobacco and liquor policies, with duties performed under the Wine & Spirits department leadership. No education is required, and 6 months to 1 year of related experience is typical.