Wine & Spirits Clerk - Night & Weekend Shifts

Hy-Vee, Inc.; Harlan (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Wine & Spirits Clerk to join the Wine & Spirits department. The role emphasizes prompt and friendly customer service, product education, and maintaining appealing displays across the store.

Night and weekend shifts are required, and adherence to tobacco and liquor policies is essential. Responsibilities include greeting customers, assisting with product questions, stocking, and collaborating with store teams to ensure a positive shopping experience.

Qualifications

• No education requirement.
• Over six months up to one year of similar or related work experience.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Learns customers’ names and addresses them by name when possible.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Educates customers about products.
• Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
• Maintains displays in the department and throughout the store.
• Understands and follows local, state, and company policies on sales of tobacco and liquor.

Skills

Customer service

Teamwork

Patience

Attention to detail

Professionalism

Tools

Cash register

Job description

Hy-Vee, Inc. is seeking a Wine & Spirits Clerk to join the Wine & Spirits department. The role emphasizes prompt and friendly customer service, product education, and maintaining appealing displays across the store.

Night and weekend shifts are required, and adherence to tobacco and liquor policies is essential. Responsibilities include greeting customers, assisting with product questions, stocking, and collaborating with store teams to ensure a positive shopping experience.