Wine & Spirits Specialist: Discovery, Education & Service

Collective Crew LLC; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Tastings & training

Flexible scheduling

Free parking

Growth opportunities

Health benefits

401(k) match

Job summary

Collective Wine & Supply in the Finger Lakes region is seeking a Wine & Spirits Specialist who combines deep product knowledge with warm hospitality. You will educate guests, guide tastings, and help customers navigate a curated selection of wine and spirits.

The role emphasizes on-site guest service, staff education, and promoting subscription programs within a fast-paced retail environment that values curiosity, integrity, and community.

Qualifications

• Strong wine and spirits knowledge with ability to educate guests and staff.
• Excellent communication and interpersonal skills for guest engagement.
• Ability to train and mentor entry-level staff when needed.

Responsibilities

• Greet guests and provide tailored product recommendations.
• Educate guests on wine regions, vintages, and pairings.
• Drive sales through suggestive selling and attractive displays.
• Maintain inventory, stock shelves, and assist with merchandising.
• Cultivate relationships to promote subscriptions and loyalty programs.

Skills

Wine knowledge

Sales skills

Communication

Customer service

Education & training

Job description

Collective Wine & Supply in the Finger Lakes region is seeking a Wine & Spirits Specialist who combines deep product knowledge with warm hospitality. You will educate guests, guide tastings, and help customers navigate a curated selection of wine and spirits.

The role emphasizes on-site guest service, staff education, and promoting subscription programs within a fast-paced retail environment that values curiosity, integrity, and community.