Wine & Spirits Sales Specialist

Twin Liquors LP; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Twin Liquors LP is seeking a dedicated retail associate in Austin to deliver exceptional customer service and knowledgeable product guidance across wine and spirits. You will support store operations, ensure compliance with laws, and maintain showroom standards.

The role emphasizes cashiering, product knowledge, and teamwork with fellow staff, while providing a welcoming, engaging shopping experience for every guest.

Qualifications

• Must be 21 years of age or older.
• Strong knowledge of company policies and standards.
• Excellent oral and written communication skills.
• Ability to engage customers and deliver elevated service.
• Interpersonal skills to work with Team Members and leadership.
• Proficiency with technology used in the store.
• Desire to develop retail sales knowledge.
• Creativity in promoting sales and merchandising.
• Ability to follow directions and work without supervision.
• Problem solving in high-stress situations.
• Ability to multi-task and meet deadlines.

Responsibilities

• Practice responsible alcohol service in line with laws and verify identifications.
• Assist in store operations focusing on cleanliness, displays, signage, safety and customer service.
• Be knowledgeable about products and collaborate with coworkers to provide excellent sales service.
• Maintain product knowledge and stay current on trends.
• Set and uphold high standards in retail execution.
• Communicate with Store Team Leaders about operations.
• Operate POS and handle cash and credit transactions accurately.
• Respond to customer needs and answer questions.
• Maintain accuracy of transactions and cash handling.
• Perform any other duties as assigned.

Skills

Communication

Customer service

Integrity

Multitasking

Problem solving

Teamwork

Product knowledge

Attention to detail

Presentation

Adaptability

Education

High School Diploma or GED

Tools

POS system

Job description

Twin Liquors LP is seeking a dedicated retail associate in Austin to deliver exceptional customer service and knowledgeable product guidance across wine and spirits. You will support store operations, ensure compliance with laws, and maintain showroom standards.

The role emphasizes cashiering, product knowledge, and teamwork with fellow staff, while providing a welcoming, engaging shopping experience for every guest.