Wine & Spirits Retail Associate – Elevate Customer Experience

Twin Liquors LP; Georgetown (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Twin Liquors LP in Texas seeks an enthusiastic retail associate to provide outstanding customer service, learn product knowledge in wine and spirits, and maintain store standards.

The role includes operating the POS, assisting in display upkeep, and ensuring compliance with alcohol regulations while delivering a friendly, knowledgeable in-store experience for customers across multiple Texas locations.

Qualifications

• High school diploma or GED required.
• 21+ years old.
• Strong customer service and communication skills.
• Knowledge of alcohol sales policies and Texas laws.

Responsibilities

• Practice responsible alcohol service in accordance with local and state laws.
• Assist in store operations with emphasis on cleanliness, product displays, signage, safety and service.
• Ensure high customer satisfaction with product knowledge and teamwork.
• Maintain current product knowledge and stay aware of trends.
• Set and maintain high standards in retail execution.
• Communicate with Store Team Leaders about store operations.
• Operate POS, process payments, and balance cash and transactions.
• Respond to customer questions and requests, including phone inquiries.
• Ensure accuracy of financial transactions and cash handling.
• Perform other duties as assigned.

Skills

21 years old

Policy knowledge

Integrity and professionalism

Analytical and organized

Customer service

Communication skills

Interpersonal skills

Technology proficiency

Retail sales experience

Education

High School Diploma or GED

Tools

POS system

Job description

Twin Liquors LP in Texas seeks an enthusiastic retail associate to provide outstanding customer service, learn product knowledge in wine and spirits, and maintain store standards.

The role includes operating the POS, assisting in display upkeep, and ensuring compliance with alcohol regulations while delivering a friendly, knowledgeable in-store experience for customers across multiple Texas locations.