Wine & Spirits Educator & VIP Tour Guide

Tasting Room Expo; California; Hybrid; USD 52,000 - 74,000; Full time

Job summary

Tasting Room Expo is seeking a dedicated Education Department assistant to help run daily operations, deliver wine education programs, and support guest experiences across tours and events.

You will assist in creating study materials, seminars, and educational content for sales teams, while coordinating logistics for tastings and special events across multiple venues.

Qualifications

• Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum three years of hospitality administrative experience in hotel/restaurant management and/or related.
• Wine & Spirits Education Certification (WSET3, CSW, CSS, Certified Sommelier or similar).
• Strong computer skills including Word, Excel, PowerPoint, Triple Seat, and video editing.

Responsibilities

• Greet VIP tour groups and visitors, providing information about Trinchero Family Wine & Spirits and products.
• Conduct tours of Trinchero facilities on foot and by vehicle.
• Present and pour wines at in-house tours, events and tastings.
• Maintain knowledge of Trinchero products and growing regions.
• Support set-up, execution and breakdown of special events.

Skills

Excellent verbal and written commu n

Strong organization & time management

Mobility to conduct tours

Interdepartmental collaboration

Valid driver’s license

Education

Bachelor’s degree in Hospitality Management or related field

Wine & Spirits Education Certification (WSET3, CSW, CSS, Certified Sommelier or similar)

Tools

Word

Excel

PowerPoint

Triple Seat

Video editing

Job description

Job Summary:
Assist with the daily operations of the Wine and Spirits Education Department. Ensure that all aspects of Education are executed in a smooth, efficient, and accurate fashion, while providing guest experiences of optimum quality.

Essential Functions:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Greet VIP tour groups and other visitors, and confidently provide information about Trinchero Family Wine & Spirits and its products
• Conduct tours of Trinchero facilities on foot and in company vehicles
• Present and pour the wines of Trinchero Family Estates at in-house tours, special events and outside tasting events as required
• Maintain knowledge about all Trinchero products and their prospective growing regions
• Host trade guests’ meals on occasion at Trinchero property or local account
• Conduct Wine & Spirits Education seminars for trade groups and Trinchero employees
• Coverage for offsite tastings, and special events
• Support the set-up, execution, and breakdown of special events
• Support tasting room operations when needed
• Maintain inventory of all Educational collateral
• Remain current on wine and spirit trends in the industry
• Create new and update existing content on the Education page on the Blend
• Assist Manager in creating certification study materials
• Assist Manager in creating educational programs and training materials for sales team
• Assist in the supervision of hospitality vehicles

Qualifications:
• Education: Bachelor’s degree in Hospitality Management or related field preferred
• Experience: Minimum three or more years of hospitality administrative experience in hotel/restaurant management and/or related
• Wine & Spirits Education Certification (WSET3, CSW, CSS, Certified Sommelier or similar)
• Strong computer skills (Word, Excel, and PowerPoint, Triple Seat, video editing)
• Excellent verbal and written communication skills
• Strong organization and time management skills
• Ability to effectively present information and respond to questions
• Mobility required to conduct tours of Trinchero facilities
• Able to interact effectively with other departments within the winery as well as outside agencies/vendors/customers
• Valid driver’s license and the ability to maintain a clean DMV record

Working Conditions:
• Regular work schedule to include weekends and holidays
• Long and irregular hours during peak seasons and/or special events
• Moderate to heavy physical work (moving wine cases and setting up for special events)
• Work site may be any one of the Trinchero facilities
• Standing for long periods of time (8 hours per day)
• Ability to lift at least 45 pounds (case of wine)

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