Wine & Spirits Educator

Trinchero Family Wine and Spirits; St. Helena (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

PTO

Wellness programs

Fertility and family benefits

401(k) plan

Job summary

Trinchero Family Wine & Spirits in St. Helena, CA seeks an Education Department assistant to support daily operations and ensure high‑quality guest experiences.

You will greet VIPs, conduct tours, present wines, and support seminars and events while maintaining product knowledge across regions. A hospitality degree and 3+ years of experience, plus WSET/CSW certification, are preferred.

Qualifications

• Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum three years of hospitality administrative experience in hotel/restaurant management and/or related.
• Wine & Spirits Education Certification (WSET3, CSW, CSS, Certified Sommelier or similar).
• Strong computer skills (Word, Excel, PowerPoint, Triple Seat, video editing).
• Excellent verbal and written communication skills.
• Strong organization and time management skills.
• Mobility required to conduct tours of Trinchero facilities.
• Valid driver’s license and ability to maintain DMV record.

Responsibilities

• Greet VIP tour groups and visitors, providing information about Trinchero Family Wine & Spirits and its products.
• Conduct tours of Trinchero facilities on foot and in company vehicles.
• Present and pour wines at in-house tours, events, and outside tastings.
• Maintain knowledge about all Trinchero products and growing regions.
• Host trade guests’ meals at Trinchero property or local accounts.
• Conduct Wine & Spirits Education seminars for trade groups and employees.
• Provide coverage for offsite tastings and special events.
• Support setup, execution, and breakdown of events and tasting room operations.
• Maintain inventory of Educational collateral.
• Create or update content on the Education page on the Blend.

Skills

Verbal communication

Written communication

Time management

Organizational skills

Public speaking

Customer service

Education

Bachelor's degree in Hospitality Management

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Triple Seat

Video editing

Job description

Job Details

• Req ID: 7138
• Department: Sales
• Status: Reg F-T Non-Exempt, Nonexempt
• Location: St. Helena, California (US-CA)
• Workplace Location: On-Site

Job Summary

Assist with the daily operations of the Wine and Spirits Education Department. Ensure that all aspects of Education are executed in a smooth, efficient, and accurate fashion, while providing guest experiences of optimum quality.

Essential Functions

• Greet VIP tour groups and other visitors, and confidently provide information about Trinchero Family Wine & Spirits and its products
• Conduct tours of Trinchero facilities on foot and in company vehicles
• Present and pour the wines of Trinchero Family Estates at in-house tours, special events and outside tasting events as required
• Maintain knowledge about all Trinchero products and their prospective growing regions
• Host trade guests’ meals on occasion at Trinchero property or local account
• Conduct Wine & Spirits Education seminars for trade groups and Trinchero employees
• Coverage for offsite tastings, and special events
• Support the set-up, execution, and breakdown of special events
• Support tasting room operations when needed
• Maintain inventory of all Educational collateral
• Remain current on wine and spirit trends in the industry
• Create new and update existing content on the Education page on the Blend
• Assist Manager in creating certification study materials
• Assist Manager in creating educational programs and training materials for sales team
• Assist in the supervision of hospitality vehicles

Qualifications

• Education: Bachelor’s degree in Hospitality Management or related field preferred
• Experience: Minimum three or more years of hospitality administrative experience in hotel/restaurant management and/or related
• Wine & Spirits Education Certification (WSET3, CSW, CSS, Certified Sommelier or similar)
• Strong computer skills (Word, Excel, and PowerPoint, Triple Seat, video editing)
• Excellent verbal and written communication skills
• Strong organization and time management skills
• Ability to effectively present information and respond to questions
• Mobility required to conduct tours of Trinchero facilities
• Able to interact effectively with other departments within the winery as well as outside agencies/vendors/customers
• Valid driver’s license and the ability to maintain a clean DMV record

Working Conditions

• Regular work schedule to include weekends and holidays
• Long and irregular hours during peak seasons and/or special events
• Moderate to heavy physical work (moving wine cases and setting up for special events)
• Work site may be any one of the Trinchero facilities
• Standing for long periods of time (8 hours per day)
• Ability to lift at least 45 pounds (case of wine)

Salary Range

$24.00 - $32.00

The starting pay will be based on several factors, including but not limited to experience, training, education, and geographic location. TFE offers a comprehensive benefits package that includes medical, dental, vision, life insurance coverage, disability benefits, PTO, wellness programs and fertility and family building benefits. We also provide a 401(k) plan where TFE may make a discretionary profit-sharing contribution.

Trinchero Family Estates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Trinchero Family Estates complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.