Wine & Spirits Customer Service Associate

ABC Liquors, Inc.; Gandy (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

ABC Liquors, Inc. in Florida seeks Retail Team Members to create a welcoming and educational experience for Guests by delivering exceptional service and maintaining a clean, well-stocked store.

You will greet Guests, operate the POS, and verify age for alcohol purchases while supporting merchandising and store goals. Join a team focused on guest satisfaction, product knowledge, and safe, efficient retail operations.

Qualifications

• Must be 21 years of age or older.
• Ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
• No prior retail experience required, though previous customer-facing experience is a plus.

Responsibilities

• Greet Guests and provide prompt, friendly service throughout their visit.
• Operate POS system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, and cash handling.
• Maintain Responsible Vendor status for alcohol and tobacco purchases.
• Learn and promote ABC’s wine, spirits, beer, and cigars, including Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
• Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices; organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store.
• Assist with daily property upkeep and wrapping services as needed.
• Stay current on required training, policies, and product knowledge to ensure compliance and a high-quality Guest experience.
• Perform additional duties as assigned by Store Leadership.

Job description

ABC Liquors, Inc. in Florida seeks Retail Team Members to create a welcoming and educational experience for Guests by delivering exceptional service and maintaining a clean, well-stocked store.

You will greet Guests, operate the POS, and verify age for alcohol purchases while supporting merchandising and store goals. Join a team focused on guest satisfaction, product knowledge, and safe, efficient retail operations.