Location : Name
La Crosse - Copeland
Position Type
Part-Time
Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin family- and employee-owned grocer committed to giving back to our communities and providing exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin.At Festival, people are our top priority. This is reflected in our daily interactions, our treatment of guests, and our extensive associate benefits and programs.
Job Summary
Job Title: Wine and Spirits Cashier
Reports To: Wine and Spirits Department Manager
The role involves maintaining outstanding customer service, working closely with all Wine and Spirits associates to ensure compliance with company policies, achievement of department goals, and meeting associates’ needs. Associates will personalize guest experiences by providing expertise on wine and spirits products for various occasions, guiding guests to the perfect selections.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meet all department standards for Wine and Spirits.
- Monitor sales floor and back stock, taking corrective actions as needed.
- Maintain appropriate inventory levels and ensure accurate pricing.
- Collaborate with vendors, the Wine and Spirits Manager, and associates to uphold standards and exceed guest expectations.
- Provide excellent customer service and assist guests in finding products.
- Stay informed about current promotions and advertisements.
- Process transactions accurately and maintain cash/media at registers.
- Handle special orders and requests.
- Answer phone calls professionally and assist callers.
- Resolve guest concerns and issues effectively.
- Ensure the register area is orderly and stocked.
- Support and execute superior customer service.
- Perform other duties as assigned and maintain regular, timely attendance.
QUALIFICATIONS
- Contribute to cleanliness and organization of the department.
- High School diploma or equivalent; experience considered.
- Must be at least 21 years old to sample products.
- Effective tactful communication skills.
- Understanding of safety policies and ability to recognize hazards.
- Must be over 18 years old.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Ability to stand for long periods, walk, bend, stoop, and kneel.
- Require manual dexterity and coordination to operate equipment.
- Ability to lift up to 50 pounds occasionally.
- Occasional exposure to extreme temperatures.
WORK SCHEDULE
Schedules may include mornings, afternoons, evenings, weekends, and holidays based on availability.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
- Associate Discount: 15% off groceries for you and your household.
- Weekly & Premium Pay: Weekly pay with additional premiums on Sundays and holidays.
- Advanced Scheduling: Schedules provided two weeks in advance.
- Insurance: Vision and dental options available.
- Support & Wellness: Paid parental leave, fitness reimbursement, EAP, and LEAPCare programs.
- Retirement Plans: 401(k) with company match and ESOP for ownership sharing.
Festival Foods promotes an inclusive environment, committed to equal employment opportunities and diversity to better serve our guests and communities.
Address
30 Copeland Ave
City
La Crosse
State
WI
Postal Code
54603