Wine & Spirits Advisor — Evenings & Weekends

Hy-Vee, Inc.; Norfolk (NE); On-site; USD 25,000 - 32,000; Full time

Job summary

Hy-Vee, Inc. in Norfolk, Nebraska, is seeking a Wine & Spirits Clerk to deliver prompt, friendly customer service in the Wine & Spirits department. You will educate customers about products and help rotate and replenish stock to maintain high standards.

This role requires night and weekend shifts, compliance with tobacco and liquor policies, and the ability to keep displays clean and organized while assisting in other store areas as needed.

Qualifications

• No formal education required; minimum six months to one year experience preferred.
• Ability to provide prompt, friendly customer service.
• Knowledge of local, state and company policies on tobacco and liquor; adhere to guidelines.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, learns customers’ names and addresses them by name when possible.
• Educates customers about products in the Wine & Spirits department.
• Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
• Checks in product, puts product away, and reviews invoices.
• Maintains displays in the department and throughout the store.
• Understands and follows local, state, and company policies on sales of tobacco and liquor.
• Maintains cleanliness and personal hygiene according to guidelines.
• Reports to work as scheduled and on time.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

No education requirement

Six months to one year of related work experience

Job description

Hy-Vee, Inc. in Norfolk, Nebraska, is seeking a Wine & Spirits Clerk to deliver prompt, friendly customer service in the Wine & Spirits department. You will educate customers about products and help rotate and replenish stock to maintain high standards.

This role requires night and weekend shifts, compliance with tobacco and liquor policies, and the ability to keep displays clean and organized while assisting in other store areas as needed.