Wine-Savvy Server – Upscale Dining Experience

D.L. Mack's West Village; Dallas (TX); On-site; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Flexible schedule

Dining discounts at all locations

Professional development and career growth

Family Meals

Job summary

A renowned hospitality venue in Dallas is seeking a passionate Server to deliver exceptional food and beverage service. This role requires a positive attitude, attention to detail, and strong communication skills to ensure that every guest feels valued and welcomed. Ideal candidates will have experience in an upscale environment and the desire to grow within the hospitality field. Benefits include flexible scheduling and career development opportunities.

Qualifications

• At least 18 years old.
• Experience in a full-service upscale high volume establishment preferred.
• TABC Certification as required.

Responsibilities

• Deliver thoughtful, attentive food and beverage service.
• Maintain thorough knowledge of all offerings to confidently answer guest questions.
• Handle guest concerns with grace and professionalism.

Skills

Detail-oriented

Strong communication skills

Team-oriented

Positive attitude

Job description

For over a decade, Vandelay Hospitality Group has defined what it means to deliver iconic, enduring hospitality experiences. With a growing portfolio of distinctive brands and markets nationwide, we are driven by a passion for craftsmanship, connection, and the pursuit of excellence. Every Vandelay concept celebrates the spirit of American dining: timeless spaces, genuine warmth, and an uncompromising commitment to quality that leaves a lasting impression on every guest who walks through our doors.

About the Opportunity

A Server at D.L. Mack's plays a key role in creating the memorable, high-touch experiences our guests return for. This position is responsible for delivering thoughtful, attentive food and beverage service with genuine hospitality and polished professionalism. Our servers anticipate guest needs, move with purpose, and create an atmosphere where every guest feels welcomed, cared for, and valued. Above all, this role helps ensure each dining experience is seamless, enjoyable, and exceeds expectations from start to finish.

Core Responsibilities

Uphold a high level of hospitality and professionalism with every guest and team member.

Maintain thorough knowledge of all food and beverage offerings, including ingredients and dietary restrictions, to confidently answer guest questions.

Follow all steps of service with consistency, accuracy, and attention to detail.

Execute opening and closing procedures for the assigned station to ensure readiness and smooth operations.

Communicate clearly and work collaboratively with the entire team to support a seamless service experience.

Assist in creating a memorable and valuable experience for every guest throughout their visit.

Handle guest concerns or complaints with grace, professionalism, and genuine hospitality, always striving to accommodate special requests when possible.

Participate in ongoing food, wine, and team training opportunities to continually refine knowledge and elevate performance.

Requirements

At least 18 years old

Positive attitude, a sense of responsibility and ownership of the position

Detail-oriented with strong communication skills

Team-oriented with a strong sense of punctuality and reliability

Experience in a full-service upscale high volume establishment preferred

Will be required to complete and pass quizzes on product/job knowledge

Appetite for creating memorable moments of hospitality for our guests

Desire to learn and grow within the position and restaurant

Knowledge and passion for wine, beer, and craft cocktails

Understanding of classic food, wine service, pairings, and service ware

TABC Certification, as required

Certified for food and alcohol service as is required by State and Local Agencies

Physical Requirements

Ability to lift up to 50 pounds

Ability to work standing and walking for extended periods of time

Medical, Dental and Vision benefits available

Professional development and career growth

Family Meals

Dining discounts at all Vandelay Hospitality Group concepts

All Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family

A collaborative, uplifting culture where we take care of our guests by taking care of our people first

If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.