Wine Sales Associate

Alexandria Wines, Inc.; United States; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k)

HSA

FSA

Pre-tax commuter benefits

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes & More!

Job summary

Total Wine & More is seeking a Service Team Member to deliver exceptional customer service, engage with guests, and drive sales while advising them on wine, spirits, and beer. You will stock shelves, build displays, process freight, and support digital orders, curbside pickup, and occasional deliveries under supervision.

Work includes merchandising, front-end duties, and other tasks as needed. Ideal candidates have a high school diploma, 1–3 years retail experience, and familiarity with POS

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ year in retail preferred.
• Familiarity with POS systems and inventory management software.
• Ability to work evenings and weekends as needed.

Responsibilities

• Greet customers, build relationships, and advise on products to drive sales.
• Maximize inventory: process freight, stock and display items, signage.
• Fulfill orders and support in-store, curbside pickup, and delivery as assigned.
• Ensure safety, cleanliness, and compliance with alcohol regulations.

Skills

Retail experience

Customer service

Flexible schedule

POS familiarity

Inventory management

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

About the role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part‑time and full‑time positions generally focus on sales responsibilities, you may also be assigned merchandising, front end or other responsibilities as needed. Internally you will be referred to as Service Team Member and report to the store management team. You will Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services Participate in wine, spirits, and beer training to build product knowledge Maintain knowledge of advertisements, promotions, and loyalty programs Maintain safety and cleanliness standards across the store Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment Complete cross‑functional responsibilities as assigned and perform other duties as assigned Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non‑seasonal role.

Qualifications

You will come with High school diploma or equivalent preferred 1-3 years of work experience, 1+ years of experience in a retail setting preferred Familiarity with point‑of‑sale systems and inventory management software Ability to work a flexible schedule as business requires, including evenings and weekends

Physical requirements

• Must be 21 years of age or older.


• Walk, bend down repeatedly, and be on feet for 8-10 hours a day.


• Ability to safely lift, load, and handle cases and pallets.


• Climb ladders and lift 50 lbs. overhead and repeatedly.


• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)


• Generous store discounts


• Health care plans (medical, prescription, dental, vision)


• 401(k)


• HSA


• FSA


• Pre-tax commuter benefits


• Disability & life insurance coverage


• Paid parental leave


• Pet insurance


• Critical illness and accident insurance


• Discounted home and auto insurance


• College tuition assistance


• Career development & product training


• Consumer classes & More!

Worker Type & Pay

Worker Type: Regular Pay Range: $15.90 - $22.26 Hourly

Compensation

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job‑related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Additional Information

Connecting people through joyful experiences! As America’s largest independent retailer of wine, spirits, beer & more, we’re looking for go‑getters who want to spark joy with our customers and communities. We are excited you’re here and are ready to pop a bottle with your name on it! As we continue to expand our business and increase the number of Stores and Store Support Centers across the country, we are looking for motivated and talented people to join our team to provide best‑in‑class service. If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you!

Equal Opportunity Employer

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.