Wine Merchandiser & Customer Experience Specialist

Total Wine & More; Short Pump (VA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans (medical, dental, &视

401(k), HSA, FSA

Education & tuition assistance

Job summary

Total Wine & More in Short Pump, Virginia, is seeking a Merchandiser to maximize inventory, stock merchandise, and build engaging displays while delivering excellent customer service. You may support online orders and curbside pickup; delivery duties may be added as needed.

Prior retail experience and flexibility with scheduling are important. The role emphasizes knowledge of wine, spirits, and beer and requires adherence to safety, legal, and company policies.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Maximize product inventory including processing freight and stocking merchandise.
• Build displays and end caps and place signage.
• Support digital business operations and curbside pickup/delivery where assigned.
• Greet customers, build relationships, and inform about products and services.
• Maintain safety and cleanliness standards and comply with alcohol regulations.
• Complete cross-functional duties as assigned.

Skills

Customer service

Flexibility scheduling

Retail experience

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Short Pump, Virginia, is seeking a Merchandiser to maximize inventory, stock merchandise, and build engaging displays while delivering excellent customer service. You may support online orders and curbside pickup; delivery duties may be added as needed.

Prior retail experience and flexibility with scheduling are important. The role emphasizes knowledge of wine, spirits, and beer and requires adherence to safety, legal, and company policies.