Wine Manager - 150 N Delaware St, Indianapolis, IN (614)

TWG BRL LLC; Indianapolis (IN); Sur place; USD 45 000 - 62 000; Plein temps

Résumé du poste

Big Red Liquors in Indianapolis seeks a Wine Manager to lead the Wine Department with a focus on guest services and driving sales. You will oversee daily operations, inventory, and merchandising to maximize profitability.

The role requires strong wine knowledge, supervisory experience, and a commitment to exceptional customer service. Candidates should have at least two years of management experience and a background in retail or on-premise settings.

Qualifications

• Must have strong knowledge of wine and beverage products.
• Two years of management experience preferred.
• Three years or more experience in retail or on-premise setting.
• CSW certification an advantage (and required to maintain position).
• Excellent communication and interpersonal skills.
• Self-motivation and reliability are essential.

Responsabilités

• Establish and maintain guest services in the Wine Department.
• Oversee operation of the Wine Department for maximum sales and profitability.
• Ensure stock levels, presentation, signing, and assortment in the Wine Department.
• Coordinate with Corporate Merchandising & Marketing for wine strategies.
• Train and develop Wine Sales Associates.

Connaissances

Wine knowledge

Customer service

Leadership

MS Office

Formation

High School Diploma or equivalent

Outils

MS Office

Description du poste

Description

Our Company:

Big Red Liquors has been serving Indiana for over 50 years! We seek to offer incredible selection, vast product knowledge and superior customer service as a resource in the communities we serve.

When you step into a Big Red Liquors store, we hope you'll be not only surprised, but amazed, by our selection, knowledge, and willingness to go above & beyond for our loyal customers. We really take pride in the history and culture of consuming responsibly!

Wine Manager Summary:

A Wine Manager is responsible for establishing and maintaining guest services, oversees and is accountable for the operation of the Wine Department ensuring maximum sales and profitability through merchandise, inventory, and expense control.

Essential Functions & Responsibilities:

• Ensure each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Ensure appropriate merchandise stock levels, presentations; signing, and assortment in the Wine Department; coordinating with Corporate Merchandising & Marketing Wine Department to do so.
• Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.
• Train and develop Wine Sales Associates.

Requirements

Qualifications, Education & Experience:

• Must be 21 years of age or older
• High School Diploma or equivalent required
• Two years of management experience preferred
• Strong Knowledge of wine necessary
• Three years or more experience in retail or on-premise setting
• CSW Certification an advantage
• CSW Certification required to maintain position
• Excellent communication and interpersonal skills
• Provide an extremely high level of customer service
• MS Office knowledge required
• Ability to work in a fast pace setting
• Organized with a great attention to detail
• Self-Motivated
• Demonstrated reliability and punctuality

Physical Requirements:

• Regularly required to talk or hear
• Frequently required to stand, walk, bend, kneel, stoop, crouch, crawl and climb
• Regularly lift and or move objects up to 50 pounds
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Travel:

• Minimal travel is expected for this position

Additional Eligibility Qualifications:

• Must maintain Indiana State Employee Permit
• Must maintain Indiana State Approved Server Training Certification

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.