Wine Experience & Events Leader

Trinchero Family Estates; Napa (CA); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

PTO

Wellness program

Fertility benefits

Job summary

Trinchero Family Estates seeks a Marketing Manager to lead guest experiences across three core areas: team management, brand growth, and operational profitability. You will drive hospitality excellence, oversee staff training, and manage the Visitor Center to meet annual goals while delivering engaging brand stories to consumers, club members, and trade partners.

The role requires 8–10 years in tasting room management, strong leadership, and solid MS Office proficiency.

Qualifications

• Bachelor's Degree in Marketing, Tourism, Recreation, etc.
• 8–10 years Tasting Room Management experience, including inventory and people-management, required, preferably at a high-volume tasting room
• Excellent hospitality, sales, and communication skills.
• Strong business acumen, P&L management, ability to conduct financial analysis and track KPIs.
• Must be highly organized, able to multi-task.
• Leadership with experience managing large teams (15+ people).
• Proficient in MS Office programs, especially Excel and PowerPoint.

Responsibilities

• Visionary leadership and management of hospitality staff and guest experience.
• Staff hiring, orientation, onboarding and management of ongoing training curriculum.
• Oversee organization structure and efficient delegation of duties.
• Ongoing performance discussions and evaluations focusing on hospitality, brand storytelling, wine knowledge, sales productivity, club conversion, and teamwork.
• Payroll and commissions calculations for full time and part time employees.
• Lead and direct activities related to running the Visitor Center and achieving business priorities.
• Deliver monthly financial reviews and evaluate Visitor Center sales performance.

Skills

Hospitality leadership

Sales skills

Communication

Excel

PowerPoint

Education

Bachelor's degree in Marketing/related

Tools

MS Office

Job description

Trinchero Family Estates seeks a Marketing Manager to lead guest experiences across three core areas: team management, brand growth, and operational profitability. You will drive hospitality excellence, oversee staff training, and manage the Visitor Center to meet annual goals while delivering engaging brand stories to consumers, club members, and trade partners.

The role requires 8–10 years in tasting room management, strong leadership, and solid MS Office proficiency.