Windows Systems Administrator – 100% remote – working CST hours

Calance; Brentwood (TN); Remote; USD 80,000 - 100,000; Full time

Job summary

A technology services company is looking for a Windows Systems Administrator to manage OS, middleware, and applications. Applicants should have a Bachelor's in IT and over 5 years of experience in relevant fields. Strong coding skills in automation are essential. This role offers flexible remote work options within the US, focusing on systems management and support.

Qualifications

• 5+ years of experience in Customer Service and Information Technology.
• Approachable with strong Customer Service skills.
• Demonstrated ability to work in a team and manage multiple projects.

Responsibilities

• Deploy, smoke test, and validate new code releases.
• Backup and restore environments to previous version in case of rollback.
• Manage tickets and tasks to provide detailed information.
• Provide technical assistance to other Systems Administrators.

Skills

Windows Server platforms

SQL Clustering

PowerShell Automation

IIS configuration

AD and DNS

Customer Service

Strong communication skills

Education

Bachelor’s Degree in Information Technology

Tools

VMWare

Job description

Overview

The Windows Systems Administrator within the Environment Management Group is responsible for identifying, analyzing, monitoring, supporting, architecting and engineering solutions. Areas of responsibility involve OS, middleware, applications, and databases for pre-production servers. Strong coding skills around automation is a MUST. Must have experience in using Bitbucket, Artifactory, GitLab and a ticketing process.

Location: Prefers Remote in Nashville, TN but open to US Remote

Hours: Standard Business Hours, Central Time Zone

Responsibilities

• Deploy, smoke test, and validate new code releases.
• Backup and restore environments to previous version in case of rollback.
• Maintain and control access to test environments through concept of least privilege.
• Provide a weekly status report for current projects.
• Review and provide recommendations to improve environment performance.
• Manage tickets and tasks assigned to provide detailed information on all support provided, recommended solutions, and improvements that are implemented.
• Provide technical assistance to other Systems Administrators as needed.
• Understand and document how entire environment and its dependencies are integrated.
• Spec and build out new environments as needed.
• Monitor and maintain standard documentation for policies, procedures and practices.
• Demonstrate effective time management and the ability to maintain multiple tasks.
• Apply effective communication and customer support to QA and Dev teammates.

Qualifications

• Bachelor’s Degree in Information Technology related fields or equivalent work experience.
• Emphasis on Windows Server platforms, 2003, 2008, 2012, 2016, 2019 and 2022; SQL Clustering, PowerShell Automation, IIS configuration, AD, DNS, VLANS, Netscalers, etc.
• Familiarity with SQL connections and basic queries, Oracle connections, VMWare.
• Minimum of 5 years of experience in Customer Service and Information Technology.
• Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
• Demonstrated ability to work well with cross-functional groups and to foster a positive work environment.
• Approachable and open; demonstrated professionalism and courtesy in responding to phone calls and emails.
• Strong Customer Service skills and the ability to train others in these skills.
• Demonstrated ability to work in a team and facilitate effective team interactions.
• Strong analytical, organizational, attention-to-detail, reasoning, critical thinking, and problem solving skills.
• Demonstrated ability to manage multiple projects/tasks, meet deadlines, and adjust priorities in an evolving work environment; self-starter with initiative and follow through.
• Occasional travel may be required.
• Primary responsibilities occur during standard business hours but off hours work is part of the job.