PURPOSE:
Renewal by Andersen is looking for accomplished, driven and motivated Lead Installers to help perfect our customer’s experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site. Ensures customer satisfaction, pre-arrival planning for materials and resources, confirms measurement of window and doors prior to the commencement of work, performs routine to complex window or door installations, and proper work site shut down. Provides direction and/or training to an Installer in accordance with Renewal by Andersen's guidelines.
Qualifications
Do you have:
- High School diploma or equivalent
- Minimum of 5 years Window installation and remodeling experience preferred
- Minimum of 5 years managing job sites and leading crews in a construction environment
- Ability and willingness to coach and mentor other installers
- A proven track record of superior workmanship
- Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. – 7 p.m.)
- Ability to lift up to 83 pounds
- Working knowledge of hand and power tools
- Valid driver’s license
- Able to communicate effectively with peers and homeowners
- Ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and the ability to maintain perspective under demanding conditions
- Able to organize tasks and jobs requirements
- Proficient in the use of tools and equipment
- Empathy and customer service skills
- A strong sense of accountability—and an equally strong sense of teamwork
- Diagnostic skills: assessment, problem solving, and decision making
- Self-motivation, time- and work-process management skills, and the ability to work independently