Window Install and Service Supervisor

US LBM Holdings, LLC; Charleston (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Professional Building Supply, a Division of US LBM Holdings, LLC in Charleston, SC, is seeking a Window Install and Service Supervisor to lead a team of technicians and oversee the installation and service process for window products. Applicants should have at least 5 years of window installation experience, a High School Diploma or GED, and strong leadership, teamwork, and communication skills.

The role emphasizes safety, training, and customer service, with responsibility for hiring decisions

Qualifications

• High School Diploma or GED required.
• 5+ years of window installation/service experience required.
• Strong leadership and mentoring abilities.
• Excellent teamwork and customer relationships.

Responsibilities

• Supervise a team of 8+ window install and service technicians.
• Oversee installation and service process for window products.
• Track time and materials for each installation project.
• Ensure safety and report equipment malfunctions to supervisor.
• Provide quality customer service and training to staff.

Skills

Interpersonal skills

Verbal and written communication

Teamwork

Leadership

Mentoring

Training others

Safety awareness

Continuous improvement

Education

High School Diploma or GED

Tools

Measuring tape

Job description

Founded in 2003, Professional Builders Supply today operates locations in the Carolinas, selling, installing and distributing residential and commercial building materials such as lumber, siding, trim, doors, windows, decking and railing. The company also operates a truss manufacturing facility in Fayetteville, North Carolina and provides turn-key installation services for multifamily applications through its PBS Commercial brand and for residential roofing and siding via SouthEnd Exteriors.

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A Brief Overview

A Window Install and Service Supervisor will supervise the work of a team of Window Install and Service technicians and leads. This position is responsible for overseeing the installation and service process in an efficient manner.

What you will do

• Work with other installers to install window products as assigned and trained.
• Follow manufacturer directions and warranty requirements when installing products.
• Track time and materials as required for each installation project.
• Maintain all equipment in good order and report any malfunctions to field supervisor.
• Operate all equipment in a safe and responsible manner.
• Provide quality customer service.
• Attend all training to learn new technology of building materials and installation methods as required by location management.
• Cross-train in other areas to expand knowledge and expertise.
• Retain an awareness of the work environment critical to the task at hand to produce error free and damage free results.
• Responsible for supervising a team of 8+ associates, including hiring and termination decisions, setting goals (directly orrelaying from management), communicating expectations, and providing performance feedback.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adheres to Company's commitment to workplace safety.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 5+ years of window installation/service experience required.

Skills and Abilities

• Special skills required-Read and use a measuring tape and other required tools for complete installation.
• Good interpersonal skills, verbal and written skills and the ability to provide and/or follow detailed instructions.
• Excellent teamwork & customer relationships
• Demonstration of leadership (all required):
• Mentor new associates
• Willingness to train others
• Safety committee engagement
• Participation in US1 Continuous Improvement Projects

Professional Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.