Window & Door Field Service Technician

Window World of Penn/Ohio; Youngstown (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) matching

Company car

Health insurance

Company phone

Job summary

Window World of Penn/Ohio is seeking skilled Regional Service professionals to install and service windows and doors. You will work with a company-provided field vehicle and gas card on a Monday–Friday schedule, ensuring quality workmanship and customer satisfaction in homeowners’ homes.

Join a family-oriented company that values reliability and craftsmanship. The role emphasizes on-site diagnostics, thoughtful repairs, and staying organized while providing excellent service with a professional

Qualifications

• Installation or service experience required with solid understanding of window/door components.
• Proficiency with installation tools and equipment, including metal bending.
• Ability to troubleshoot product performance and installation-related issues in the field.

Responsibilities

• Perform high-quality service, adjustments and repair on replacement windows and residential doors.
• Troubleshoot product performance and installation issues in the field.
• Make on-site adjustments including wrapping and bending metal for a flawless finish.
• Communicate clearly with homeowners and ensure they are confident the project functions correctly.

Skills

Installation experience

Metal bending

Tools proficiency

Customer focus

Tools

Installation tools

Metal bending equipment

Job description

Benefits:

• 401(k) matching
• Company car
• Health insurance

Window World – Regional Service Positions

Ready for a steady W-2 role with a company truck, great benefits, and a schedule that respects your time?

If you have hands‑on experience installing or servicing windows and doors but are tired of chaotic schedules, constant wear and tear on your personal vehicle, or chasing gig work, it’s time to look at Window World. As part of the Moran family’s network of locations, we offer a stable, supportive family culture where you aren't just a number—you are the face of our commitment to quality.

We provide a company field vehicle with a gas card, a company phone, and a consistent Monday through Friday schedule so you can protect your work‑life balance. You provide the diagnostic skill, the craftsmanship, and the focus on making things right for our homeowners.

The Perks & Benefits:

• Steady Income: Competitive, reliable biweekly pay based on your field experience.
• We Supply the Ride: Company vehicle and gas card provided—stop burning your own fuel to get to jobs.
• Functional Perks: Company‑issued phone provided for smooth day‑to‑day coordination.
• Full Benefits Package: * 401(k) Retirement Plan.
  • Major Medical, Dental, and Vision Insurance.
  • Paid Time Off (PTO) and Paid Holidays.
  • Generous Employee Discounts.

Key Responsibilities:

• The Fix: Perform high‑quality service, adjustments, and repair work on replacement windows and residential doors.
• The Diagnosis: Troubleshoot product performance and installation‑related issues in the field, replacing sashes, hardware, balances, and other components as needed.
• Bending Metal: Utilize your field expertise to make on‑site adjustments, including wrapping and bending metal to ensure a flawless finish.
• The Standard: Act as a clean, professional problem‑solver. You will communicate clearly with homeowners, answer their questions, and leave them confident that their project is functioning perfectly.

What We’re Looking For:

• Installation or Service Experience Required: You have a solid, working understanding of construction practices, installation techniques, and how window/door components function.
• The Tools of the Trade: Proven proficiency with installation tools and equipment, including a strict requirement for experience bending metal.
• Problem‑Solving Skills: You work well independently, stay organized, and can efficiently manage a daily route of service appointments.
• Customer Focus: A positive attitude and a calm, professional demeanor when dealing directly with clients in their homes.
• The Essentials: Valid driver’s license with a clean driving record to safely operate a company vehicle, and the ability to pass a standard background check.

Join a Family Business That Has Your Back.

If you take pride in outstanding workmanship and want to grow with a reputable industry leader that actually treats you right, we want to hear from you.