Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Wilmington (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution as a PSE Sales & Services/Distribution Associate, where you will provide essential customer support services in postal branches. This role offers the chance to engage with your community, ensuring a positive experience for customers while managing sales and service tasks. With over 200 years of service, the USPS is dedicated to excellence and provides a supportive work environment with benefits like paid time off and health care. If you enjoy helping others and thrive in a public-facing role, this opportunity is perfect for you!

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance

Qualifications

• Strong customer service skills and ability to assist in a public-facing role.
• Experience in sales support and handling transactions.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in North Carolina?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in North Carolina and across the nation.