Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Turners (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for the PSE Sales & Services/Distribution Associate role. This position offers a unique opportunity to engage with the community while providing essential customer service at postal branches. You will assist customers with their needs, ensuring a positive experience, and perform various tasks such as processing purchases and handling passport applications. With a commitment to customer service and no prior experience required, this role is perfect for those who thrive in public-facing environments. Enjoy benefits like paid time off and full federal health care while being part of a trusted organization with a rich history.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Commitment to customer service in a public-facing role is essential.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while providing sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Public Interaction

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Minimum Requirements:

None specified, but a commitment to customer service and ability to work in a public-facing role is essential.

Perks and Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays.
• Full Federal Health Care Benefits: Medical, Dental, Vision.
• Retirement Plan: Thrift Savings Plan with USPS matching contribution.
• Life Insurance Policies: Basic + supplemental options.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence nationwide.

How We Help You Get Hired:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements.

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles.
• Personalized support via email and chat to guide you through every step.

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Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs today.