Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Supply (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for the role of PSE Sales & Services/Distribution Associate. This position provides a unique opportunity to engage with the community while delivering exceptional customer service. As a vital part of the postal service team, you will assist customers at the counter, process transactions, and handle passport applications. Enjoy the benefits of paid time off and comprehensive health care while being part of a trusted organization with a rich history. If you thrive in a dynamic, public-facing environment and are eager to help others, this could be the perfect opportunity for you.

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required, but strong customer service skills are essential.
• Ability to assist with sales and handle customer inquiries.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence across the nation.

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