Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Spring Grove (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution as a PSE Sales & Services/Distribution Associate, where you will engage with the community and provide essential customer support. This role offers the chance to assist customers at postal branches, ensuring a positive experience while enjoying benefits like paid time off and full health care coverage. If you are passionate about helping others and thrive in a public-facing environment, this opportunity is perfect for you. With USPS's extensive support and training, you can embark on a fulfilling career path, regardless of your prior experience. Take the first step towards a rewarding career today!

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance Policies

Qualifications

• No prior experience required, training provided for customer service roles.
• Ability to assist customers and process transactions effectively.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Illinois and across the nation.

How We Help You Get Hired:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements. Our program equips you with the tools to secure this position, even if you lack prior experience. You'll gain access to:

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles within Illinois or within a 25-mile radius of your location.
• Personalized support via email and chat to guide you through every step.

Apply for USPS Jobs with Confidence

Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in Illinois today.